3 lessons for improving the retail customer experience

Jesse Himsworth, vice president of strategy and integrated solutions at Clearlink, explains why retailers must focus on the whole rather that just a few parts…

Consumer security fears overshadow future of biometric payments

August 8, 2018

Consumer security concerns could jeopordize the future of biometric payments, which are otherwise poised for growth, according to a new report from secure…

Boomers nearly 5x more likely than millennials to swipe credit cards over cash

August 8, 2018

People age 29 and younger are 93 percent more likely to have a negative opinion of credit cards than people age 59 and older, according to new research from…

Kagan: Kroger change wave keeps up with Amazon Whole Foods

by Jeff KAGAN — Wireless Analyst, Telecom Industry Analyst

Jeff Kagan examines trends and technologies coming to play in the retail grocery segment.

The retail workforce in the age of Amazon Go

Adam Silverman, Theatro senior vice president, marketing, explains how Amazon Go is changing the role of the retail associate in the name of customer…

Apple Pay hit billion-transaction milestone

August 7, 2018

Apple CEO Tim Cook talked up the company's mobile payment service in an earnings call Tuesday, touting1 billion Apple Pay transactions in the company's…

How brick-and-mortar retailers can attract business in an e-commerce world

Mark Boeder, director of marketing strategy for North American Bancard, offers up ways retailers can attract customers to physical stores. One is building up…

HP debuts retail devices, service offerings

August 6, 2018

HP is launching a portfolio of devices and service offerings aimed at enhancing the retail shopping experience.

Starbucks teams with Alibaba to expand through China

August 3, 2018

Starbucks Coffee Company and Alibaba Group Holding have partnered to create Starbucks Delivery Kitchens for delivery order fulfillment and personalized online…

3 brick-and-mortar lessons for e-commerce

Rob Christian, senior vice president of retail experience, MyWebGrocer, explains how decades of lessons learned via brick-and-mortar initiatives for category…

Streamlining can save millions for retailers, claims study

August 3, 2018

Retailers can boost sales by 3.7 percent by enacting strong compliance initiatives and streamlining complex store communications, according to a study…

Spokane latest site for an Amazon fulfillment center

August 3, 2018

Amazon already employs more than 50,000 in Washington state and that number will grow by 1,500 due to a new fulfillment center to open in Spokane.

Going to the mall? Prime parking may cost you

August 3, 2018

One of the most irritating aspects of shopping at the mall may soon be eliminated, but there will be a price to pay.

An inside look at interactive technologies spanning the retail segment

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Microsoft, Sleep Number and Caliburger share insight on how interactive technology deployments and strategies are boosting sales and enhancing the retail…

The death of retail or a retail renaissance: Which is it?

Funda Denizhan, consultant manager, Valtech Sweden, provides insight on the retail renaissance and the success factors driving it.

Determining when it's time to evaluate reverse logistics practices

Tom DeVroy, senior product evangelist, North America, IFS, provides three common reverse logistics scenarios. If they ring true then it may be time to evaluate…

Family shopping drives back-to-school spend, reveals research

August 2, 2018

The families that do back-to-school shopping together spend more than a mom or dad would spend on their own, according to the annual Citi Retail Services…

Consumers love same-day delivery

August 2, 2018

A national survey reveals same-day delivery is an increasing choice for shoppers and can foster brand loyalty.

Intuiface debuts digital signage support for LG webOS smart displays

August 1, 2018

Interactive experience creation platform player Intuiface now supports the LG webOS, according to a press release.

Lowe’s hires on former J.C. Penney leader

August 1, 2018

Lowe's CEO Marvin Ellison, who took on his role at the start of July, has hired Joe McFarland as executive vice president of stores, according to a Bloomberg…