Walmart now eyeing move into healthcare

April 3, 2018

Walmart is pondering a merger with healthcare provider Humana, according to a Bloomberg report published on Fortune.

Panera website leaked customer data, claims security researcher

April 3, 2018

Panera Bread's website "leaked" millions of consumer data records, from emails to credit card digits, for at least eight months, according to a KrebsOnSecurity…

Saks, Lord & Taylor offer free credit monitoring service following breach

April 3, 2018

In the wake of a data breach, Saks Fifth Avenue and Lord & Taylor are offering consumers a free credit monitoring service.

Apparel retailers invest in online experience, customer satisfaction

Sunil Mirani, co-founder and CEO at Ugam, explains why successful retailers are those using data to deliver personalization in a meaningful way. They are not…

No more Cosmo at Walmart checkout aisle

April 2, 2018

Hyper sexual content has no place in the Walmart checkout experience as the nation’s top retailer is booting the Cosmopolitan magazine off the aisle racks.

Prescription business booming for Walgreens

April 2, 2018

Walgreens beat projected quarterly profit and sales and expects to enjoy more than $350 million in cash tax boost for this year.

Amazon prepping Whole Foods pick-up service, claims report

April 2, 2018

Amazon is reportedly getting a product pick-up service strategy in place for its Whole Foods Market locations, according to a Motley Fool report.

Under Armour investigating MyFitnessPal hacking incident

April 2, 2018

Data on 150 million MyFitness Pal app accounts has been hacked, according to a Reuters report.

Saks Fifth Avenue customer data hit by hackers

April 2, 2018

Up to 5 million credit and debit cards have been compromised by hackers, and parent company Hudson's Bay is investigating the security breach.

Researchers predict ‘tipping point’ for grocery e-commerce to arrive in 2025

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Changing demographics, a collaboration among retailers and "pure play" digital merchants and dedicated staffing to support e-commerce are among the factors…

Creating measurable touchpoints for experiential retail

Jacob Taylor, founder and CEO, Civitas, explores the evolution of experiential retail and what marketers can do to capitalize on measurable touchpoints during…

Blue Apron prepping in-store meal kit strategy

March 30, 2018

Meal kit maker Blue Apron is looking to expand outside of the direct-to-consumer subscription strategy and make its meal kits available in stores sometime this…

Nikki Baird to head up retail innovation at Aptos

March 30, 2018

Aptos has tapped Nikki Baird to serve as vice president of retail innovation.

Survey: Very few consumers report excellent customer service

March 30, 2018

Businesses may have an inflated view of customer service levels given a new survey that reveals just a minor number of consumers have experience excellent…

ICXA extends Elevate Award submission deadline

March 29, 2018

The Interactive Customer Experience Association is extending the deadline for submissions for its annual Elevate Awards. The new deadline is Friday, April 13…

Lowe's debuts 'view in your space' AR experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

The latest AR mobile app experience lets customers view items in a home or yard space during the shopping journey.

Why online retailers, partners must focus on social commerce

Govinda Giri, architect of the Sagoon social commerce platform, believes the time is now to capitalize on an e-commerce model with the social media audience.

Amazon prepping responsive drone technology, claims report

March 29, 2018

Amazon's drone strategy may include developing drones that respond to a customer's call or wave.

David Post tapped for CEO role at Kibo

March 29, 2018

Cloud-based omnichannel commerce platform Kibo has tapped David Post as its new CEO.

Walmart expanding CarSaver car-selling kiosks

March 29, 2018

Walmart is increasing the number of store locations featuring a CarSaver car-selling kiosk, according to Adweek. In an email to the publication, a Walmart rep…