DICK'S Sporting Goods named 'Shipper Partner of the Year'

May 21, 2015

Manhattan Associates announced this week that DICK'S Sporting Goods has been voted recipient of the annual "Shipper Partner of the Year" award.

Can IPS enhance the shopping experience?

by Josh Fischer — Editor, NetWorld

Retail Customer Experience sat down with Christian Lundquist, CEO of SenionLab, to explain IPS and how it might help retailers.

Is your promotional process a positive customer experience?

A robust promotional strategy has become an integral element of nearly every organization’s marketing mix. However, promotions without the right structure…

Study: Retailers struggling with omnichannel shopping

May 20, 2015

CFI Group reported that the average shopping experience is no longer either in-store or online; it's an interwoven process, and shoppers are finding flaws.

7-Eleven in Phillipines enhances loyalty platform

May 20, 2015

Datalogic QuickScan devices will be used to enhance loyalty programs that provides reward points and promotional discounts at checkout.

Best Buy, Walmart support GS1 US standard

May 20, 2015

GS1 US Simple Product Listing is designed to help ensure that products are accurately represented across sales channels and are discoverable by search engines.

NRF: Obama’s overtime rules will 'hollow out' management jobs

May 19, 2015

The Obama Administration’s plan to revise federal overtime regulations would likely “hollow out” low- and mid-level management positions in the restaurant and…

Will Facebook and Twitter accelerate retail m-commerce?

by Alex Hum — Chief Architect, IT Consultant

The power of social media could shape retail digital transformation, according to Alex Hum in his latest blog post.

FAO Schwarz toy store in midtown Manhattan to close

May 19, 2015

The FAO Schwarz toy store in midtown Manhattan will close July 15 due to rising rent.

Ascena Retail Group buying Ann Taylor and Loft

May 19, 2015

The Ascena Retail Group is buying the owner of Ann Taylor and Loft in a deal valued at about $2.16 billion.

H&M looking for retail employees

May 19, 2015

Swedish fashion retailer H&M launched its first national recruiting campaign boasting its benefits, pay and sustainability efforts.

TouchCommerce releases TouchMedia omnichannel solution

May 19, 2015

Omnichannel solutions provider TouchCommerce introduces TouchMedia for large retailers and other enterprise brands.

Global retail head for lululemon resigns

May 18, 2015

Apparel brand and retailer lululemon athletica inc. announced the resignation of Delaney Schweitzer, executive vice president, global retail.

Grocery store sales surpassed by restaurants for the first time

May 18, 2015

Monthly sales at restaurants exceeded grocery store sales for the first time on record, the National Restaurant Association reported.

Whole Foods and Cravy partner to test grocery delivery

May 18, 2015

Cravy, a West Palm Beach, Florida-based technology company, and Whole Foods Market have teamed up to test an on-demand delivery program for residents in West…

What Macy’s, Neiman and Guess reveal about price wars

by Bryan Pearson — President, LoyaltyOne

The price of retail success will never be found on a tag. It will be registered with the emotions of the consumer as she leaves the store.

NRF: Retail sales in April 'disappointed'

May 15, 2015

Stephen E. Schatz, with the National Retail Federation, is reporting that an earlier-than-normal Easter holiday did not play a major factor in consumer…

Digital interactions drive brick-and-mortar sales

May 15, 2015

Deloitte Digital Study: Digitally-influenced sales are five times larger than e-commerce sales; consumers use of mobile for price checking declines 30 percent.

Study reveals how consumers feel about giving to charity at the register

May 15, 2015

The Change at the Checkout Report found that 71 percent of the survey respondents have donated to charity at the register.

Consistency and avoiding Whac-A-Mole

by Doug Fleener — President and Managing Partner, Dynamic Experiences Group, LLC

An important attribute of a leader is consistency. Without it, employees are left to wonder what is and isn't acceptable. This also takes focus and energy away…