Retailers seek to link the mobile and in-store experience for consumers

by Will Hernandez — Editor, NetWorld Media Group

Consumer technology preferences are forcing merchants to rethink how they meet expectations.

Retail customer engagement comes into focus at NRF Big Show

by Will Hernandez — Editor, NetWorld Media Group

Panelists discuss the need for merchants to build great experiences in physical enviroments and use mobile to enhance interaction.

Attune launches omnichannel tool for fashion retailers

January 9, 2015

Suite accelerates implementation of SAP Fashion Management, helps fashion brands fast-track integration of wholesale, manufacturing and retail operations for…

RetailNext announces strategic alliance with hyper-local deal platform StepsAway

January 9, 2015

The joint solution will enable retailers and mall operators to better target and measure personalized promotions.

December shopping activity up from November, but down from last year

January 8, 2015

Although traffic dropped year-over-year as the shift toward online shopping accelerated, it was buoyed by a highly promotional month.

Mobile device usage linked to email open rate increase

January 8, 2015

In Q3, North America saw a 6.5-percent year-on-year increase in email open rates and a modest decline in clicks, both linked to the increase in mobile device…

Neiman Marcus sold on interactive digital signage touch tables

January 7, 2015

Interactive touchscreen experience provider T1Visions today announced the initial deployment of interactive retail tables for luxury retailer Neiman Marcus.

Grid Dynamics offers intelligent search for e-commerce

January 7, 2015

The company said its Sercato tool delivers more precise results by recognizing and reporting the concepts included in search phrases rather than just lists of…

Four common retail rebranding mistakes to avoid

Most major retailers undertake a rebranding initiative once every seven to 10 years, ranging from creating and installing new signage to a comprehensive…

Sam's Club offering free health screenings, to members and non-members

January 6, 2015

Sam's Club announced that it will host 10 free monthly health screenings in 2015 for members and non-members, covering a wide range of tests to manage and…

GS1 publishes new retail RFID guidelines

January 6, 2015

Developed by retailers, suppliers and technology solution providers, TIPP offers a standardized system to benchmark the performance of RFID-tagged items in…

Five things to look for next week at NRF

by James Bickers — Editor, Networld Alliance

The BIG Show is bigger than ever, so where do you begin? Start with our checklist of five things to look for at retail's biggest gathering.

Number of cyberattacks on retailers drops by half, but hit more victims per incident

January 5, 2015

Criminals still stole more than 61 million customer records in 2014, despite taking off two of the biggest shopping days.

How Apple killed the digital wallet

Rick Oglesby, a senior research analyst for Double Diamond Payments Research, explains how Apple Pay changed the outlook for mobile payments.

CES 2015 will feature virtual-currency showcase

January 2, 2015

The World of Bitcoin will expose CES attendees to virtual-currency technology.

SCORE research says most smaller e-commerce sites have no call to action

December 30, 2014

SCORE, which has provided mentoring services to small businesses since 1964, has gathered statistics concerning how much online activity consumers engage in…

Can you charge your customers for loyalty?

by Shep Hyken — CAO, Shepard Presentations

Are you so good that your customers are loyal to you even without the incentives of a loyalty program? Good enough that they would be willing to pay to belong…

Study says luxury brands fundamentally misunderstand their audience

December 29, 2014

Luxury brands mistakenly believe their customers are typically female and on average 45-years old with a net worth over $1 million, the study found. However…

Seventy percent of shoppers buying gift cards this year

December 23, 2014

Although other holiday retail signals are mixed, gift card spending is on the rise.

Walt Disney World adds Apple Pay, Google Wallet acceptance

December 22, 2014

Disney will leverage the contactless infrastructure it already has in place for the MagicBand.