U.S. 'switching economy' up 29 percent since 2010

January 22, 2015

Despite heavy investment, only 11 percent of U.S. consumers strongly agree companies are effectively converging digital, mobile, social and traditional…

Amazon's mobile wallet finds a quick end after only 6 months

January 22, 2015

The company Tuesday sent Amazon Wallet users an email that said the beta program for the mobile wallet had concluded and that the app would no longer be…

Why merchants should adopt a mobile wallet strategy

by Michelle Evans — Head of Digital Consumer Research, Euromonitor

Michelle Evans, senior consumer finance analyst at Euromonitor International, states her case for why retailers need to have a way to reach consumers anytime…

Ingenico debuts new mPOS product for small businesses

January 21, 2015

Company partners with Beamm to provide merchants with a product that combines tablet POS software with cloud-based tools.

Four ways to take advantage of Target Canada's loss

by Bryan Pearson — President, LoyaltyOne

There are many things a loyalty marketing platform can resolve for a brand, but as Target recently demonstrated with its expensive failure in Canada, it cannot…

Roundy's selects Market6 for vendor collaboration portal

January 21, 2015

The leading Midwest grocer has selected Market6’s retailer/supplier collaboration software platform, Market6 Foundation, to deliver a new vendor collaboration…

Customer service strategy: To serve and protect

by Shep Hyken — CAO, Shepard Presentations

If you strive to "serve and protect" customers by selling them what they truly need, you will earn their trust and confidence. And over time, that translates…

Mood Media launches music solution for small, medium retailers

January 20, 2015

The new solution provides access to a catalog of more than 5 million tracks that are fully licensed for commercial use and one-on-one collaboration with a Mood…

In retail cyber-security, bigger isn't always better

Here are four surprisingly non-technical reasons small- to mid-size retailers have a leg up when it comes to fighting cyber-crime.

Amazon to make original movies for theatrical release

January 19, 2015

The endeavor will be led by Ted Hope, who co-founded the production company Good Machine, which created films such as "Eat Drink Man Woman" and "Crouching…

The Home Depot names Craig Menear chairman

January 16, 2015

He is a 17-year veteran of the company, and is the first merchant to be named chairman and CEO since co-founder Bernie Marcus.

Drinking from a digital signage firehose at Retail's BIG Show

Digital signage and dynamic place-based media expert inundated by the digital flood at this year's National Retail Federation show.

Execs from Overstock.com, Massachusetts Division of Banks headline speaker lineup for Virtual Currency Today Summit

Conference, held April 29 in Boston, will explore the growing trend of consumers using bitcoin and other virtual currencies as a method of payment.

PayPal Here comes to Windows

by Will Hernandez — Editor, NetWorld Media Group

The partnership between the two companies gives small and medium-sized merchants another option for mobile point-of-sale services as Microsoft positions its…

NRF puts patent trolls in the crosshairs

The National Retail Federation has announced the launch of United for Patent Reform, a new coalition co-chaired by NRF and Oracle and comprised of grocery…

Target announces it is leaving Canada

January 15, 2015

Retailer promises 16 weeks of compensation to its 17,600 employees across Canada.

Verifone announces multiple mPOS initiatives for retailers

January 14, 2015

Company also puts emphasis on contactless and EMV acceptance.

Samsung demos assisted-selling kiosk, digital signage displays at NRF BIG Show

January 14, 2015

Samsung Electronics America presented its interactive retail experience at NRF 2015, highlighting a range of solutions for retail environments, from the…

OneView Commerce demos upgraded fitting room experience

January 14, 2015

According to the company, shoppers can communicate with sales staff, browse styles, receive product recommendations, request merchandise, browse both online…

ShopKeep launches mobile app for iOS

January 14, 2015

The app works with ShopKeep Register, the company’s point of sale application, and offers users the ability to monitor business operations via their mobile…