If our data is currency, who is the bank?

by Doug Stephens — President, Retail Prophet Consulting

If our data is currency, who's the bank? It's a question that every brand and retailer should be giving serious thought to. Those who don't may soon find…

How Chevy wins at storytelling

by Jim Joseph — President, Lippe Taylor

For years now, those of us in marketing have been talking about storytelling ... wrapping your brand message into a compelling consumer story that will draw…

SecureBuy gets Canadian patent for signature capture tech

March 11, 2014

SecureBuy announced it has been granted intellectual property protection for its real-time, online biometric signature capture technology under Canadian patent…

ECR, Checkpoint offer free loss prevention benchmark tool

March 11, 2014

The ECR Shrinkage Group, an expert group focused on shrink, with the support of merchandise availability solutions supplier for the retail industry Checkpoint…

Crafting the perfect ambient scent for your stores via the 'six scent families'

More retail designers are now contemplating the role of scent in the customer experience.

South American retailer opts for retail analytics platform

March 11, 2014

Symphony EYC has announced that Medellin, Colombia-based Almacenes Flamingo, one of the largest retail chains in South America, has selected the Symphony EYC…

CreditCall, skyauth provide mobile payments for Berlin pop-up stores

March 10, 2014

Skyauth has launched its mPOS service for short-term-retailers by signing up its first customers, eight pop-up stores in Berlin.

SXSW: Retail innovation in the age of the customer

Discussions about how customers interact with brands gave way to how brands have a lot to learn from entrepreneurial retailers.

Ross Stores opens 37 new locations

March 10, 2014

Ross Stores recently opened a total of 30 Ross Dress for Less and seven dd's Discounts stores in 14 different states. According to the company, these openings…

McAfee report details link between 'dark Web,' data breaches

March 10, 2014

The "McAfee Labs Threats Report: Fourth Quarter 2013," released today, highlights the ease of purchasing POS malware online, and of selling stolen credit card…

Fashion retailer ASOS launches shopping app

March 10, 2014

ASOS, a U.K.-based online fashion retailer, has announced the launch of its U.S. shopping app, offering more than 850 brands and the ASOS private label for…

Retailer Runnings selects ShopVisible for e-commerce launch

March 10, 2014

Runnings, a general merchandise retailer with more than 34 brick and mortar stores across the upper Midwest, has announced its partnership with ShopVisible for…

How and why price discounts impact customer experience

by Dale Furtwengler — President, Furtwengler & Associates, P.C.

What are the odds that discounting your price is going to lead to a positive customer experience? It'll be interesting to see whether your reactions to the…

Visa, MasterCard unite to advance EMV migration

March 7, 2014

MasterCard and Visa have formed a new cross-industry group intended to increase payment system security, the companies announced today. Initially, the group…

60 percent of Millennials willing to share personal info with brands

March 7, 2014

With consumer privacy at the forefront of the nation's collective consciousness, given the recent Target data breach and ongoing NSA spying scandal, new Mintel…

NRF says PIN essential on new credit, debit cards

March 7, 2014

The National Retail Federation issued the following statement from Senior Vice President and General Counsel Mallory Duncan in response to today's announcement…

Mood Media dressing up fashion retailer with music, digital signage

March 7, 2014

In-store media specialist Mood Media Corp. recently announced that it has won an agreement to provide digital signage and music for "an iconic designer…

Walls and Forms unveils new Verizon store package

March 6, 2014

Walls and Forms Inc., a company that specializes in the design, fabrication and manufacturing of retail display systems, modular wall systems, and wireless…

New PCI SSC e-learning program to focus on protecting data, preventing breaches

March 6, 2014

The PCI Security Standards Council has announced a new series of online training courses designed to help companies keep customer payment data secure and…

Cold weather put a chill on retail revenue in February

March 6, 2014

Retail analytics firm Euclid has released its monthly retail benchmark report to analyze shopper activity and behavior during the month of February. This…