Is ShopThis another nail in the coffin of traditional retailers?

by Chris Petersen — Owner, IMS

Before the proliferation of digital media, a primary way of learning about new products was through magazine articles and ads. To remember the cool stuff or…

'Want It' gift registry bookmarklet spans multiple online retailers

October 23, 2013

CheckedTwice, a free online Christmas gift registry, announced the availability of its "Want It!" bookmarklet, which allows users to add items to their wish…

Report: U.S. becoming a 'switching economy'

October 23, 2013

Despite having more data and insights into consumer desires and preferences, companies in the U.S. have failed to meaningfully improve customer satisfaction…

Shopgate e-book offers tip to help m-commerce sites grow holiday sales

October 22, 2013

Retailers who want to increase holiday sales should consider launching a mobile shopping website or app, according to the mobile commerce solutions provider…

7 strategies for building work ethic in your retail employees

Author Eric Chester delivered a keynote on reviving work ethic at this year's Fast Casual Executive Summit.

GuestLogix, NCR sign ten-year agreement

October 22, 2013

GuestLogix Inc., a global provider of onboard retail and payment technology solutions to airlines and the passenger travel industry, announced that it has…

Alternative gift registry targets people who don't want more stuff

October 22, 2013

The non-profit Center For a New American Dream has launched its So Kind Registry, an alternative gift registry that "encourages the giving of homemade gifts…

EBay will increase mobile focus, new chief product officer says

October 21, 2013

Is eBay in need of a refresh?

Twitter taps Google exec to head retail

October 21, 2013

Twitter is ramping up its retail division ahead of its initial public offering with the recent hiring of J.J. Hirschle, the former director of media and…

Survey: Because of the economy, shoppers are expecting discounts

October 21, 2013

PriceGrabber, a distributed e-commerce platform and shopping site, has released results of its first Winter Holiday Shopping Survey for 2013. The survey…

T1Visions to present 'digital store of the future' at RAMP Summit

October 21, 2013

T1Visions, a provider of interactive touchscreen tables and walls, will speak on the future of retail and "the digital store of the future" at the Retail RAMP…

How to handle a retail customer complaint in 6 steps

by Bob Phibbs — CEO, The Retail Doctor

Have you ever tried to make a customer complaint but been unable to?

Is early Christmas marketing naughty or nice?

Does "Christmas creep" really help retailers make more silver and gold? Or does it just make customers see red? Here's what some shoppers think about the…

Millennials want to help your brand share its story

by Alicia Kelso — Editor, QSRWeb.com

The 80 million-strong Millennial demographic currently accounts for about 21 percent of all consumer spending.

Australian specialty store inspires shoppers through technology

October 18, 2013

Choices Flooring, an Australian chain, has created its own store of the future with the help of interactive digital signage by Brisbane-based Prendi. Over the…

Under Armour launches 'retail theater' store in China

October 18, 2013

Under Armour has opened its first-ever "experience store" in Shanghai, China, combining elements of theater and promotional venues with those of a retail store.

Rent the Runway opens brick-and-mortar doors

October 17, 2013

Rent the Runway today unveiled a 1,400-square-foot showroom on the second floor of New York City's Henri Bendel Fifth Avenue flagship store, marking the online…

CVS/pharmacy puts a new spin on the weekly circular

October 17, 2013

CVS/pharmacy today announced the launch of myWeeklyAd, a savings solution that the company said reinvents the American shopping staple — the weekly sales…

Accenture study finds webrooming tops showrooming

October 17, 2013

Move over, showrooming — a new survey by Accenture found there's a new phenomenon in town. It's called webrooming, and it's happening at a higher rate than…

5 steps to personalize the in-store experience

A focus on the customer journey will improve your shopper's experience on their path to purchase.