SUPERVALU seeks customer segmentation strategy

August 28, 2012

SUPERVALU Inc., one of the largest grocery companies in the U.S., has chosen LoyaltyOne's Precima customer analytics solution to create a segmented consumer…

Target to get geeky with new partnership pilot

August 27, 2012

Shoppers at Denver-area Target stores will have extra help in solving electronics problems. Starting in late October, the Geek Squad will be available 80-hours…

Kodak quits retail imaging

August 27, 2012

In a step toward emergence from Chapter 11 reorganization, Eastman Kodak Company announced plans to sell its consumer and document imaging businesses.

7 easy ways to get more visitors to your retail website

by Bob Phibbs — CEO, The Retail Doctor

Any retail consultant knows that more traffic to your brick and mortar retail store means more sales.

5 reasons why plugging Best Buy into Target might work

by Chris Petersen — Owner, IMS

As I departed on my around the world journey to teach IMS Retail University, I had ample time to watch people using technology during my lengthy airport…

Fashion industry gets bigger with more plus-size options

August 27, 2012

Fashion-forward and plus-size have long been separated within the female fashion industry. With most traditional retailers offering up to a size 12…

Verizon retail store partners with restaurant to enhance customer experience

Verizon customers dine while waiting for service.

Groupon exec pushing growth

August 24, 2012

Groupon's recently named VP of operations, Kal Raman, is driving an overhaul of the daily deal website's sales and payment processes in hopes of convincing…

RCE Podcast episode 8: This week's big changes at Best Buy, Groupon

Two big retail names announced big changes this week: Best Buy installed its new CEO, and Groupon shook up its leadership with a new emphasis on its…

Why the Apple Store hires for smiles

by Carmine Gallo — President, GCG

After spending one year researching the Apple Retail Store, I reached the conclusion that the secret sauce to Apple's astonishing success in retail lies in…

Survey: Shoppers still careful about spending

August 23, 2012

A survey done by RetailMeNot.com, an online coupon site, found that more than seven in 10 consumers (71 percent) have a dismal view of the economy, and one in…

Which retail brands do a good job at pricing?

by Dale Furtwengler — President, Furtwengler & Associates, P.C.

Some days, despite your best intentions, you fumble the ball. Such was the case at the Retail Customer Experience Executive Summit when I was asked "Who [among…

Redefining what "good" is, when the goal line keeps moving

by Chris Petersen — Owner, IMS

Bricks and mortar retailers have to be shaking their heads. Just when they think that they've stemmed the tide on one challenge, the standard moves higher.

Gas pumps get interactive with IRVision

August 23, 2012

Irving Oil announced today that the company successfully installed its IRVision video screens at several of its locations in New Hampshire and Maine.

Apple to open store in Russia

August 22, 2012

Rumor has it that Apple may be setting up shop in Russia. Russians, some of the world's biggest consumers of Apple goods, now mainly buy via eBay, but Apple…

Revel brings iPad POS to supermarkets

August 22, 2012

Revel Systems, a provider of iPad point-of-sale (POS) solutions, has released a new version of its POS system designed specifically for supermarkets and…

PayPal partners with Discover to further its offline strategy

by James Wester — Editor 1, Mobile Payments Today

New deal with Discover gives PayPal potential of accessing seven million point of sale terminals.

Positioning on a price point: Dollar Tree

by Annamaria Turano — Executive Director, MCAworks

Dollar Tree continues to harvest success from its unique positioning built on its value-oriented price point. According to a recent company press release…

Retail strategy firm, LG roll out digital signage to more than 600 stores

August 22, 2012

Atlanta-based strategy and design agency Info Retail has joined forces with LG Electronics USA Inc. to roll out immersive digital signage in an effort…

Best Buy names new CEO

August 20, 2012

Best Buy Co. announced Monday that Hubert Joly will be its new CEO. The former chief executive of hospitality and restaurant giant Carlson will step into the…