IKEA checks out of self-service

by Natalie Gagliordi — Editor of KioskMarketplace.com, Networld Media Group

Deployment quirks made kiosks actually increase wait-time and inconvenience for shoppers.

Caribou Coffee announces partnership with Chicago's Jewel-Osco

August 20, 2012

Caribou Coffee Company Inc. is expanding its retail and commercial footprint in the Chicago area by partnering with the Jewel-Osco grocery chain. Caribou…

Retailers try to outbribe one another to target back-to-school shoppers

August 17, 2012

The bribes are plentiful this back-to-school season as retailers vie for a piece of the $83.8 billion that the National Retail Federation expects Americans to…

RCE Podcast episode 7: What is Merchant Customer Exchange, and why should you care?

The big news this week was the announcement of Merchant Customer Exchange, a mobile payments initiative launched by some big-name retailers including Walmart…

Macy's suing J.C. Penney

August 17, 2012

Macy's filed suit Thursday against J. C. Penney, accusing the rival department store chain of interfering with its contract with Martha Stewart. A New York…

Retail Top 100 2012, No. 50: Build-A-Bear Workshop

August 16, 2012

NRF: School, college shoppers still have a lot left to buy

August 16, 2012

Even though they began shopping for back-to-school and college items earlier than ever this year, families with school and college-aged students as of Aug. …

Major retailers launch their own mobile payment method

by James Wester

August 16, 2012

Spoken of in hushed tones by merchants and retailers at payment conferences far and wide, "The Merchant Mobile Payment Alternative," a mobile payment scheme to…

Webinar to discuss strategies for successfully marketing mobile applications

Mobile app experts provide advice for developers looking to get their apps noticed.

How to save the center of the store

by Jeff Weidauer — Vice President, Marketing & Strategy, Vestcom International, Inc.

The New York Times recently ran a piece exploring the shift in traffic from center store to perimeter in a typical supermarket. While the article was…

When will the penny finally drop for J.C. Penney's Ron Johnson?

J.C. Penney showed a big 2Q 2012 loss, down another 23 percent, which is much bigger than expected.

Finland retail co-op using VeriFone's PaaS solution

August 15, 2012

VeriFone Systems Inc. announced it has won its largest to date payments-as-a-service contract with an agreement to supply a complete range of payments services…

Retail Top 100 2012, No. 51: Lego

August 15, 2012

The most common mistake made during a customer experience change, and how to overcome it

by Colin Shaw — Founder & CEO, Beyond Philosophy

I was once called into see a new client who had a problem they wanted to discuss: "We undertook research about 18 months ago on how we could improve our…

Emcien technology to help retailers understand customer-buying patterns

August 14, 2012

Emcien Corp. has released its latest version of EmcienPatterns, a solution that analyzes customer buying patterns to provide actionable insights for managing…

Casio releases business tablet aimed at retailers

August 14, 2012

Japanese electronics manufacturer Casio announced the release of an Android-based tablet designed for commercial and business use. Retail workers will soon be…

Retail Top 100 2012, No. 52: High-tech dressing rooms

August 14, 2012

UK retailer launches 'experimental' store

August 14, 2012

A UK-based general merchandise retailer, Wilkinson, is opening a new store and format called Wilko in Crawley, West Sussex, according to diyweek.net.

Charlotte Russe launches Facebook store

August 14, 2012

Charlotte Russe is launching newly redesigned e-commerce web and mobile sites that also leverage Facebook, according to a company press release from Fluid…

Putting romance back into retail

by Chris Petersen — Owner, IMS

Retailing has changed more in the last 3 years than in the past 3 decades. Actually, it is the consumers who have changed. They are shopping 24/7/365 anywhere…