Apple's Passbook to help retailers offer loyalty programs

June 12, 2012

Retailers may soon have access to yet another payment and loyalty card option with Apple releasing Passbook Monday at its Worldwide Developer Conference in San…

John Lewis using OpenSpan tech to enhance customer service

June 12, 2012

OpenSpan Inc., a provider of user process analytics, optimization and automation solutions, is now working with John Lewis, a department store group with…

Lessons learned from the Transit of Venus

by James Tenser — Principal, VSN Strategies

Recently I attended an event that will never be repeated in your or my lifetime. It was a viewing of the transit of the planet Venus across the face of the…

How stress impacts buyer behavior

by Dale Furtwengler — President, Furtwengler & Associates, P.C.

Behavioralists tell us that if you want to know the true nature of a person, observe them in stressful situations. How can we tell when buyers are stressed?

New guidelines released to help apparel industry transform supply chain

June 11, 2012

Major American retailers, brands and technology providers have agreed on a set of guidelines for assigning serialized identification numbers to individual…

Retail Top 100 2012, No. 73: Layaway

June 11, 2012

Digital tool provides retailers 24/7 visibility into competitors' product offerings

June 11, 2012

Retailers can track assortment changes at competitors' websites in real-time and adjust their own product-mix accordingly when using Upstream Commerce's latest…

U.S. retailers spending the most on remodeling since the recession

June 8, 2012

Retailers might be opening fewer stores, but they're spending money improving their existing locations — more than they've spent on remodels since the…

Retail Anywhere announces mobile POS SuiteApp for NetSuite SuiteCommerce

June 8, 2012

Retail Anywhere, a provider of point-of-sale and cloud-based retail management systems for midsize retailers, has announced the availability of RAiPOS, Retail…

How to design your own solar-powered QR codes

A step-by-step on how to pull off your version of Emart's innovative marketing campaign.

Debate this: Do prescription drug kiosks belong in the marketplace?

The FDA recently held a hearing to weigh the pros and cons of deploying prescription drug kiosks across the nation.

Retail Top 100 2012, No. 74: Ethnic retail

June 7, 2012

Best Buy chairman, founder resigns

June 7, 2012

More tumult at troubled retail giant Best Buy: Richard Schulze, who founded the company and has served as its director for nearly four decades, has resigned.

Redbox refuses to adhere to Disney's delay on 'John Carter'

June 7, 2012

Although Walt Disney Studios has jumped on the 28-day delay bandwagon of new releases, Redbox isn't waiting to give its customers access to the studio's newest…

The seven reasons independent retailers go broke

by Bob Phibbs — CEO, The Retail Doctor

When I was first starting my retail consultancy business back in the 90?s, independent retailers dreaded the arrival of retail super chains like Walmart in…

Big box retailers discovering less is more

June 7, 2012

Big box retailers opening smaller-format stores in urban settings is trendier than ever. Kohl's, for example, in March opened seven stores nearly half the size…

'Bank-in-a-box' kiosks hitting NYC retail sites

June 7, 2012

Carver Federal Savings Bank is deploying four of Nexxo Financial Corp.'s bank-in-a-box kiosks in retail locations in New York City, providing an alternative…

To send or not to send that email? Here is the answer.

by Bryan Pearson — President, LoyaltyOne

When it comes to consumer tolerance, there is a very fine line between email acceptance and inbox madness. At what point do your digital communications cross…

Retailers to better understand consumer behavior with Adlucent's shopping analytics

June 6, 2012

Non-brand campaigns generate more new customer sales than brand campaigns, according to findings from Free People, a clothing boutique that used new shopping…

FujiFilm testing NFC-enabled photo kiosks in UK stores

June 6, 2012

FujiFilm has integrated NFC technology into its SmartPix kiosks and is testing them in about 15 retail locations in the United Kingdom. SMARTRAC N.V., a…