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News & Media

Steam Wallet comes to GameStop

May 14, 2012

All U.S. GameStop locations are now offering customers the use of Steam Wallet, a platform for the delivery and management of PC and Mac games with more than…

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Another nail in the coffin of big box stores?

by Chris Petersen — Owner, IMS

You don't need to look very far to see another article on the growth of online retailing. The phenomenon of online shopping is truly worldwide. While Amazon…

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What does Facebook's app store mean for retailers?

The bottom line for retailers is this: Now, the way Facebook works can be customized to lift sales.

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NYC to welcome first Piperlime retail location

May 10, 2012

Piperlime, the e-retailer that launched in 2006, is opening its first brick-and-mortar location this fall in the SoHo neighborhood of New York City.

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Why customers seem scarce - part 2

by Dale Furtwengler — President, Furtwengler & Associates, P.C.

Last week we discussed how to grow your revenues, profits and customer bases when facing the challenges of industry overcapacity or a dying industry. Both…

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Retailers beware of Amazon's focus on high-end fashion

May 10, 2012

Amazon.com's move into the high-fashion business is bad news for traditional retailers, who are sure to get "a spanking similar to the one Best Buy got from…

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Will Apple succeed in Walmart?

May 10, 2012

Forbes recently ranked Apple as the 17th largest corporation in the United States, a huge leap from when it finished 35th on last year's list. Part of the…

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Where Best Buy went wrong

Experts discuss why the retail giant is shrinking and whether it can stage a comeback.

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USA Tech unveils wireless, cashless, contactless telemetry and M2M solution

May 10, 2012

USA Technologies Inc. has launched its turn-key ePort Connect service, a wireless, cashless and contactless telemetry and M2M solution for the small-ticket…

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Take a stand against 'showrooming' with digital signage, kiosks (Commentary)

Retailers can use digital signage and kiosks to get customers to buy in-store rather than online.

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Ingenico, Saygent solution to help retailers engage shoppers at POS

May 9, 2012

Ingenico, a provider of payment solutions, and Saygent, a company specializing in mobile voice feedback, are partnering to give merchants on Ingenico's new…

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Abandoned shopping carts need love, too

May 9, 2012

Findings from the e-tailing group Annual Merchant Survey and the 14th Annual Mystery Shopping Study revealed mixed findings but agreed that abandoned carts…

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Smartphone apps could be retailers' No. 1 ally

May 9, 2012

Smartphone apps could be the magic bullet of marketing for retailers, according to a December 2011 ABI Research survey of U.S. consumers. The study, "Mobile…

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Anything they can do, you can do better

by Aaron Shapiro — CEO, HUGE

Take a look at the first-class section on any airplane today; it's full of corporate leaders lugging around Walter Isaacson's Steve Jobs biography, searching…

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E-commerce sites improving customer service

May 9, 2012

A record 36 of the Top 100 online retailers achieved the "threshold for excellence" on the annual Top 100 E-Retail Satisfaction Index from customer experience…

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Portlogic develops mobile coupon delivery system

May 9, 2012

Portlogic Systems Inc., a mobile and Internet software developer and kiosk solutions provider, has launched its new proximity coupon push system. The…

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HP unveils all-in-one retail system with touchscreen

May 9, 2012

HP's new all-in-one retail solution, the HP RP7, featuring a touch interface will be available in August, according to a company press release. It has also…

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