Teenagers have changed: Here's what it will take for them to succeed in retail

by Bob Phibbs — CEO, The Retail Doctor

In the Wall Street Journal article, "What's Wrong With the Teenage Mind?" Alison Gopnik takes an in-depth look at two trends affecting the maturation of…

High-end retailers doing better than big box stores

February 22, 2012

High-end retailers had more to celebrate this holiday season than their box box counterparts, judging by the results of four major retailers who reported…

Is this the end of Facebook commerce already?

With a few notable exceptions, it just doesn't make sense to invest in a Facebook storefront, according to one expert.

Study: Retailers must engage employees to please shoppers

February 22, 2012

Employee engagement in the U.S. retail sector has sunk to its lowest levels since 2009, according to a new study claiming that employee engagement is directly…

Online auction site targets retailers, smartphones

February 22, 2012

Trade Me, an online auction site, hopes to boost the sale of new goods by integrating retailers into its platform.

Checkpoint helping apparel retailers deploy RFID

February 22, 2012

Checkpoint Systems Inc., a global supplier of shrink management, merchandise visibility and apparel labeling solutions for the retail industry, has launched…

Walmart buying largest Chinese e-retailer

February 22, 2012

Walmart Stores plans to buy a controlling stake in the fast-growing Chinese online retailer Yihaodian.

Is Walmart losing customer trust?

by Dale Furtwengler — President, Furtwengler & Associates, P.C.

In her Entrepreneur.com article "Seven Ways to Avoid Competing on Price," Carol Tice cites a WSL/Strategic Retail study that shows that "86 percent of…

NRF: More Americans serious about saving tax returns this year

February 22, 2012

Whether they're putting it aside for a rainy day or a big getaway, a recent survey finds more Americans this year plan to save — not spend — their tax refunds.

On Target

by Phaedra Hise — Senior Editor, COLLOQUY

It will be interesting to see if Target's business falls off or increases in the wake of the recent New York Times coverage of their personalized marketing…

Lavi launches media manager to control digital signage for retailers

February 22, 2012

Lavi Industries, a provider of public guidance, crowd control systems and customer flow management, has launched its Qtrac Media Manager to centralize control…

Study: Online shoppers content with service

February 21, 2012

Online shoppers are happy with service, according to the American Customer Satisfaction Index's annual e-Commerce report.

The Bay testing virtual greeter

February 21, 2012

The Bay is testing a virtual greeter at its flagship store in downtown Toronto, according to a story on theglobeandmail.com.

How to use liveblogging to promote retail events

Customers might not be able to attend your in-store event, but they can interact with your brand online.

Auto brand launches interactive experience

February 21, 2012

Green Room, a retail design and delivery firm, has created an interactive experience center for the Smart automotive brand at Mercedes-Benz World in…

Toy retailer turns to multi-channel solution

February 21, 2012

The Entertainer, a toy retailer, is hoping to offer shoppers a multi-channel experience by integrating e-commerce into its physical stores and supply chain.

Report reveals 'potential game-changer on the retail horizon'

February 21, 2012

Retail is evolving at a dizzying pace, according to Colliers International's annual U.S. Retail Highlights: 2012 Outlook, a 13-page report that chronicles…

Target may not be 'Wu-ing' shoppers with scarcity tactics

Jason Wu for Target merchandise lands on eBay instead of in shoppers' carts.

Groupon buys two mobile payment, tech companies

February 20, 2012

Daily deal site Groupon snapped up a couple of companies late last week to bolster its mobile capabilities. Groupon announced on Friday it has bought…

Heal's launches mobile site

February 20, 2012

Heal's, a contemporary furniture, lighting and home accessories retailer, has launched a mobile-optimized website allowing customers to search, browse and make…