Study: Personalization key to retail growth

In-store technologies can boost customer satisfaction, according to two new consumer reports.

Top 100: 71. REI

Director of sales Matt Hyde points out that while many businesses see the Web as competing with their other lines of businesses, REI takes Web orders “from…

CTIA 2011: m-bux and the state of the mobile wallet

Pierre Saez describes the process of intertwining a prepaid debit card with a mobile account.

CTIA 2011: Aisle 411's mobile wayfinding application

The company's founder describes how their application can become the grocery shopper's best friend.

CTIA 2011: Mobile check-out applications from Verifone

Dave Talach, global product manager, talks about his company's two new mobile payment solutions.

CTIA 2011: Wi-Fi reliability and mobile transactions

David Callisch, VP of marketing for Ruckus, discusses the importance of reliable Wi-Fi, especially when it comes to mobile payments.

Microsoft files patent infringement lawsuits against Barnes & Noble

March 21, 2011

According to the Los Angeles DailyNews.com, Microsoft Corp. has filed patent infringement lawsuits, related to the Android-based Nook e-reader, against Barnes…

Retail websites reach 75 percent of European audience, according to study

March 21, 2011

ComScore, Inc., a leader in measuring the digital world, has released results from a study of online shopping in Europe. In January, 270.6 million unique…

Globys announces data-driven customer experience solutions suite

March 20, 2011

Globys, a provider of data and analytics solutions for the telecommunications market, has announced a comprehensive customer-experience suite of solutions that…

Report: Healthy growth for e-commerce as retail continues shift to web

Growth rates to taper off as online retail matures, according to a new study.

Organization engagement: Five key steps to aligning around the customer

Retailers might think they're customer-centric, but many customers experience the opposite.

Mobile Monday: Home Depot app

The app makes shopping easy, and makes customers better shoppers with tools that help avoid extra trips to the store.

Walmart plans to open ‘Express’ stores across the country

March 20, 2011

According to Twice.com, Walmart is planning to open Walmart Express stores across the country, possibly totaling in the hundreds.

Jones Lang LaSalle launches social media tool in retail sector

March 20, 2011

Jones Lang LaSalle Retail, a leading retail service provider, has added live retailer social streams on the websites of the centers it manages. The new…

Top 100: 72. Safeway

As part of a bold strategic shift to accelerate growth of its store brands and make private label part of its core offerings, Safeway earlier this year pulled…

Netflix, Amazon, redbox don't need to lose sleep over this new competitor

by James Bickers — Editor, Networld Alliance

This week, a very strange service is coming out of beta, a service that is taking on entertainment giants like Netflix and redbox with a business model that…

Report says retailers need to focus on multi-channel experience

March 16, 2011

The most recent report from RSR Research, a research company run by retailers for the retail industry, is titled,“Omni-Channel Fulfillment and the Future of…

Trimble and Truecount partner to offer RFID Solutions

March 16, 2011

Trimble announced today that it partnered with Truecount Corp., an innovator in RFID software solutions for the retail industry. Truecount will leverage…

NCR unveils first hybrid laser and imaging bi-optic scanner

March 16, 2011

NCR Corp., a global technology company offering assisted- and self-service solutions, recently announced that it is launching the world’s first hybrid laser…

Zoovy announces e-commerce platforms for Buy.com and Sears.com

March 16, 2011

Zoovy, the leader in success driven e-commerce software for online businesses, has announced integrations for Buy.com and Sears.com. To support quickly growing…