One too many

May 13, 2008

Know the difference between a good e-mail marketing campaign and spam.

Balancing act

May 13, 2008

Retailers must juggle staff and technology to give shoppers an optimal experience.

No silver bullet

May 13, 2008

Six myths of customer satisfaction.

Study: customers dislike the wireless retail sales experience

May 12, 2008

Marketing Daily: America's love affair with the automobile has been matched by its love affair with the cell phone. People seem very happy to be using them…

Fujitsu, Socket Mobile partner on mobile data collection

May 12, 2008

SUNNYVALE, Calif. and NEWARK, Calif. — Socket Mobile Inc. and Fujitsu Computer Systems Corp. announced a strategic partnership and plans for joint product…

New report details ROI for in-store digital signage

May 11, 2008

LOUISVILLE, Ky. — The Digital Signage Association has published "Retail Digital Signage ROI: Finding the break-even point," an exclusive research report that…

Near-future boom for near-field?

by James Bickers — Editor, Networld Alliance

NFC-enabled cell phones might make m-payments, m-banking common.

Shopper stores loyalty cards on his iPhone

by James Bickers — Editor, Networld Alliance

May 11, 2008

Blogger Albert Alberts recently took matters into his own hands when he noticed his wallet getting over-stuffed with loyalty and membership cards. Tired of…

MEI launches retail banknote recycler for self-checkout systems

May 8, 2008

WEST CHESTER, Pa. — MEI, a developer of unattended payment systems, launched its Cashflow Banknote Recycler for self-checkout operations in all retail…

EnQii announces mobile retail media services

May 8, 2008

NEW YORK — EnQii announced a partnership with Ping Mobile, a full-service mobile agency, and LocaModa, a mobile social platform provider. By joining forces…

Report: Two-thirds of retailers lack cross-channel integration

May 7, 2008

BOSTON — Aberdeen, a Harte-Hanks Company, surveyed 220 retail enterprises between February and March 2008 to determine the current state of cross-channel…

Wal-Mart opens first Hispanic store

May 7, 2008

Marketplace: In Garland, Texas, Wal-Mart has opened its first superstore targeted to Hispanic customers. Wal-Mart wanted to meet the need of the surrounding…

Promotion Marketing Association releasing data on shopper marketing

May 6, 2008

Progressive Grocer: The Promotion Marketing Association (PMA) is promising a comprehensive look at best practices in shopper marketing at its first-ever…

Consumers expecting more from online retail

May 6, 2008

Marketing Charts: Consumers cite the web as the fastest-growing retail channel — by a 2-to-1 margin — and are starting to expect more from businesses, such as…

Sears fighting bad economy with improvements to customer experience

May 6, 2008

Chicago Tribune: The chairman of Sears Holdings Corp. went on the defensive Monday, saying the troubled retailer's conservative approach to spending money…

The 'last mile' of product delivery too often overlooked

May 6, 2008

EWeek: In the midst of all the talk of supply-chain collaboration and cooperation, one point on the retail supply chain remains woefully short of attention…

PRN and Cabco Group aim to enhance retail through in-store media

May 5, 2008

SAN FRANCISCO, Calif. — Thomson's Premier Retail Networks Inc. (PRN) and Cabco Group, the world¹s leading international operator of electronic shopping…

More store windows converting to digital signage

May 4, 2008

Marketing Daily: Property managers are converting vacant store windows into high-tech digital ad displays, creating a new ad medium that's considerably less…

RESEARCH: Online retailing delivers strong customer satisfaction

May 4, 2008

Current.com.au: Online retailing recorded the second highest satisfaction rating in the 2008 Australia and New Zealand Customer Experience Report conducted by…

For retailers, it's not easy being green

Retailers need green initiatives to meet new customer expectations.