News
IRS launches experience office to boost customer service
March 11, 2022
Retailers aren't the only public-facing entity striving to provide the best customer experience.
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Lululemon debuts its first-ever footwear product
March 11, 2022
The latest product at Lululemon isn't a new version of leggings or yoga pant. The athleisure brand now sells a women's running shoe called Blissfeel, according…
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Retailers likely to ‘break up’ with a poor-fit customer
March 11, 2022
The increasing cost of retaining a customer will likely drive retailers to break up with a poor-fit customer and proactively end the consumer relationship…
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A big year ahead for mobile augmented reality
March 10, 2022
A good majority of consumers, 76%, have experienced augmented reality and that could mean 2022 will be the year of mobile AR, according to a Camera IQ report…
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Costco expanding warehouse units, pumps up online suppliers
March 10, 2022
Costco aims to have 28 more warehouse units in place this year, and has expanded the merchants inventory for online shoppers.
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Office Depot, DoorDash partner on delivery front
March 9, 2022
Office Depot is partnering with DoorDash to launch more than 1,000 Office Depot and OfficeMax stores on the delivery platform providing on-demand delivery.
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Kohl’s embracing Sephora with mini-shop strategy
March 9, 2022
A majority, 75%, of Kohl's stores will soon house mini Sephora shops and the retailer aims to launch 100 additional Kohl's locations by 2026.
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Amazon, H&M, Ikea halt Russia business channels
March 9, 2022
Amazon, H&M and Ikea are the latest retailers to halt, suspend or change up business operations in Russia in light of Russia's war on Ukraine.
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Airlines debuts bag drop shortcut
March 8, 2022
United Airlines Inc. has introduced a bag drop shortcut to allow customers to skip the line, check their bag in a minute or less and get to their flight…
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Target boosts starting wage range
March 7, 2022
Five years after increasing its starting wage to $15, Target is now expanding the wage range to $15 to $24 for hourly team members working across the retail…
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Amazon debuts medical care program via Alexa
March 7, 2022
In a move to deepen its footprint within the health care industry Amazon has launched a Alexa-based physician service.
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Robotic delivery firm launches remote controlled vending machines on wheels
March 7, 2022
Tortoise, a Mountain View, California-based robotic delivery provider, has introduced a vehicle that carries vending machines to serve consumers at events…
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T-Mobile True Name lets customers display chosen name on debit card
March 3, 2022
T-Mobile has introduced True Name by Mastercard for T-Mobile Money which enables customers to display their chosen name on their debit cards. The company built…
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Aramark, Zippin team on checkout free stores
March 3, 2022
Aramark Corp. has teamed with Zippin, a provider of checkout-free technology, to open the second Zippin-powered store in Houston's NRG Stadium, according to a…
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Walmart GoLocal, Cognetry team on delivery strategy
March 3, 2022
Walmart GoLocal and Cognetry Labs are joining forces to provide mid-sized and independent grocers with last mile delivery logistics.
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‘AI Clerk’ engages with customers in unattended 7-Eleven kiosk
March 2, 2022
Customers may now engage in live conversations with an artificial intelligence clerk in Korea's first unmanned 7-Eleven convenience store inside the Lotte…
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Home Depot COO steps into CEO role
March 1, 2022
Ted Decker, who was Home Depot's COO as of yesterday, takes on the role of CEO as of today.
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Target sales, traffic robust in Q4
March 1, 2022
Target's comparable sales grew 8.9% and comparable traffic grew 8.1% in Q$ 2020 and total revenue grew more than 35% over the past two years.
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Consumers still like at-home delivery as retailers expand curbside pickup
March 1, 2022
More than half of consumers, 64%, prefer at-home delivery as retailers continue to expand curbside pickup options.
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Walmart aims to boost subscription service with sales event
February 28, 2022
Walmart is running a three-week "exclusive" sales event in a quest to drive sign-ups to its Walmart+ subscription service.
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