News
Study: Retailers need to retool in-store strategy, embrace the smartphone consumer
March 28, 2016
If they want to survive and succeed today's retailers must embrace the smartphone consumer, revamp the in-store strategy and become a true omnichannel retailer.
read nowEaster, apparel spend to beat last year's consumer activity
March 25, 2016
Overall this Easter holiday season bodes robust for the retail segment with a majority of consumers hitting brick-and-mortar stores and about 21 percent going…
read nowNew Hickory Farms CEO boasts retail legacy
March 23, 2016
Holiday food gift retailer Hickory Farms has named a new CEO and president with a long legacy in retail leadership roles.
read nowOnline commerce not as sustainable as retail locations, claims new study
March 23, 2016
The study factors in data that 33 percent of products bought online are returned compared to the in-store return rate of 7 percent.
read nowSherwin-Williams buys rival for $9.3B cash
March 22, 2016
The deal, according to a Fox Business report, has an enterprise value of about $11.3 billion with Sherwin-Williams paying $113 a share.
read nowFacebook, email top customer service channels in U.K.
March 21, 2016
A new study regarding retail customer service response reveals Facebook and email are besting Twitter in the U.K. when it comes to providing consumers with…
read nowShoe retailer earnings bested projections in most areas
March 21, 2016
DSW's Q4 results were mostly positive despite a big dip in net income.
read nowFrozen food brand changes up name, store signage, design
March 18, 2016
Canada's M&M Meat Shops is now M&M Food Market as the frozen food brand is making big strides to reinvent its brand.
read nowFashion retailer settles FTC charge over fuzzy marketing, ad activity
March 18, 2016
Six months after issuing guidelines regarding proper native advertising a federal agency is settling its first case with a well-known retailer accused of an…
read nowIngenico Group taps veteran leader for director role
March 18, 2016
Suzan Denoncourt is the new managing director for Canadian operations at Ingenico Group.
read nowIncreasing sales make for a pretty Q4 for Ulta
March 18, 2016
Consumers didn't pull back on buying up beauty items at the end of 2015.
read nowConsumer spend moderate in February but outlook is bright
March 16, 2016
Consumers didn’t spend crazy in February, but going forward they are likely to loosen the purse strings.
read nowWhole Foods' ambitious delivery service in play
March 16, 2016
Whole Foods hopes to double stores offering Instacart delivery service.
read nowShocker: Some consumers prefer shopping to sex
March 16, 2016
A survey reveals 14 percent of American consumers would rather shop than have sex.
read nowOlympic gold medalist is Hershey’s new brand ambassador
March 15, 2016
Olympic gold medalist gymnast Shannon Miller is serving as Hershey’s brand ambassador during the Rio 2016 Olympic games.
read nowGreen Beacon taps CRM guru for customer experience role
March 15, 2016
Michael Hammons, a customer relationship and experience management expert, is taking on a newly created role at Green Beacon.
read nowDon’t miss: Free webinar offers holiday sales season tips, advice, strategy insight
March 15, 2016
A free one-hour webinar offers valuable insight on optimizing on the biggest retail sales season of the year.
read nowBoozy St. Pat celebrants love to shop
March 14, 2016
What are St. Patrick's Day shoppers looking for when shopping? Shoes.
read nowWarmer winter didn't hurt all retailers, reveals new survey
March 14, 2016
The warmer than usual winter temperatures has hurt more than a few retailers' bottom lines, but not every retail segment felt a pinch.
read nowMarketResponse reveals adaptive CX opportunities at ICXA Symposium
March 11, 2016
The capstone session at the recent ICX Association Symposium featured 'The Domain of Shopping' study, which identified six distinct shopping segments based on…
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