News
Lack of information, poor product top reasons for abandoning purchase
June 17, 2024
Half of consumers have abandoned a potential purchase online or in store in the last six months due to not finding sufficient information on the product and…
read now
Nearly half of consumers will download apps to get loyalty promotions, exclusive deals
June 17, 2024
Just about half, 49%, of U.S. consumers will download a brand's app to get loyalty deals and exclusive deals, according to the EY Future Consumer Index survey…
read now
Consumers willing to spend despite smaller jobs, wage gains
June 14, 2024
Consumers are still willing to spend despite smaller job and wage gains and high interest rates, according to the National Retail Federation.
read now
Father’s Day spent to hit $22.4B
June 14, 2024
Father's Day spending is projected to hit $22.4 billion this year, according to a survey from the National Retail Federation and Prosper Insights &…
read now
Home Depot tops with consumers
June 13, 2024
Home Depot captured 29% of home improvement spending in the first quarter of the year with Lowe's taking second place with 20%, according to a Numerator survey.
read now
TJ Maxx, Marshalls security employees wearing body cameras
June 13, 2024
Security workers at TJ Maxx and Marshalls stores are wearing body cameras to stem shoplifting and to boost store safety.
read now
Walmart switches from paper shelf labels to digital screens
June 12, 2024
Walmart will now have digital pricing in its aisles as the mega retailer is switching out paper shelf labels for digital price screens.
read now
Gen Z top gift givers on Father’s Day
June 12, 2024
The Gen Z consumer is the mostly likely to give gifts on Father's Day this year, according to a Numerator survey of 5,500 consumers.
read now
Easy product discovery influences brand perception
June 11, 2024
Finding products in easy fashion has the strongest impact on the perception of a brand, according to the fourth annual Coveo Commerce Industry Report.
read now
Wawa breaks ground on 1st Ohio store
June 11, 2024
Wawa has broken ground on its first Ohio store. The convenience retail store chain, which operates more than 1,050 locations in eight states and D.C., will…
read now
Spirit Halloween already hiring for spooky season
June 10, 2024
Spirit Halloween is hiring 50,000 seasonal employees ahead of the spooky season store openings which number more than 1,500 retail locations in the U.S. and…
read now
eBay drops American Express credit card acceptance
June 10, 2024
eBay will no longer accept American Express credit cards citing the swipe fees charged to merchants.
read now
Costco book sales will be holiday sale season only
June 7, 2024
Costco plans to stop selling books all year and will instead limit sales to the holiday sales season.
read now
Walmart refunds overcharged self-checkout customers
June 7, 2024
Walmart is refunding customers impacted by inaccurate self-checkout transactions, according to a report by The U.S. Sun that cited a Bloomberg report.
read now
Erewhon taps Legion for workforce management
June 6, 2024
Erewhon, an organic grocer, is deploying the AI-driven workforce management platform from Legion to boost employee experience.
read now
Aldi debuts checkout free grocery option in Chicago
June 6, 2024
Supermarket chain Aldi has launched checkout free grocery, called Aldigo, with Grabango, at one location.
read now
AI plays role in top 10 trends influencing customer experience
June 5, 2024
Artificial intelligence comprises eight out of the 10 top trends influencing customer experience this year.
read now
Nearly every shopper has abandoned an e-commerce cart
June 5, 2024
Nearly every shopper, 95%, has abandoned an e-commerce cart and 62% of shoppers cited high delivery cost as a top reason.
read now
Cantaloupe's Cheq strikes POS deal with Detroit City FC
June 4, 2024
Cantaloupe Inc., a self-service commerce solutions provider, announced a multi-year deal with Detroit City FC to be the exclusive point-of-sale platform at…
read now
Safeway pulls self-checkout kiosks from California locations
June 4, 2024
Grocer Safeway has pulled self-checkout kiosks from several Bay Area locations in California.
read nowSubscribe
Get the latest news and resources from Retail Customer Experience.
Recent Posts
