News
Study examines purchasing decisions of c-store customers
January 30, 2012
Mars Chocolate North America recently conducted a study in partnership with a national c-store retailer, hoping to understand the way consumers make purchase…
read nowDressing rooms offering customized experience
January 30, 2012
When C. Wonder, a trendy boutique in Westfield Garden State Plaza in New Jersey, opened on Black Friday, customers were more excited about the fitting room…
read nowFIS, Paydiant team on white label mobile wallet
January 27, 2012
Financial technology provider FIS launched its new mobile wallet this week. The cloud-based solution not only gives consumers the ability to use their…
read nowU.K. retailers looking to increase loyalty with better service, products
January 27, 2012
As U.K. retailers battle to grab market share from competitors, consumers should benefit from improved customer service and more innovative products that more…
read nowEye-tracking system makes it easy to study kiosk, digital signage use
January 27, 2012
Tobii Technology, a provider of eye-tracking and interactive gaze technology, has created a compact, portable eye-tracking system designed for cost-efficient…
read nowTime Warner opens brand laboratory in New York
January 26, 2012
Time Warner Inc. today announced the opening of a state-of-the-art Medialab for research and development at its worldwide headquarters in New York City. The…
read nowMobile retail startup Signature announces launch
January 26, 2012
Signature Labs, Inc. launched today, and the company said it is "making retail personal again by delivering VIP treatment to shoppers, both in and out of…
read now'Engage or Die' at CETW SF
January 26, 2012
Organizers of the Customer Engagement Technology World trade show recently announced that Brian Solis, author on new media and principal at Altimeter Group…
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JCPenney unveils plans for drastic overhaul
January 25, 2012
At an event this morning in New York, J. C. Penney Company Inc. revealed its "plans to become America's favorite store."
read nowConsumers receive mixed messages on payment choice
January 25, 2012
Recent debit card regulations have transformed market incentives for payments, creating a confusing environment for consumers, according to a press release…
read nowIBM launches analytics appliance to help retailers track trends
January 25, 2012
IBM has created a new analytics appliance that analyzes up to petabytes of big data, including consumer sales data and online shopping trends, to help…
read nowGroupon deals hit Chicago kiosks
January 25, 2012
Groupon coupons will soon be available at 30 kiosks with touchscreen displays throughout Chicago, according to the Sun Times.
read nowBill-pay kiosks driving into Philippines
January 25, 2012
GWD Media, Genkiosk's international supplier of kiosk software, is moving into new regions, recognizing the economic boom in self-service in countries such as…
read nowPop-up store popping up in Super Bowl Village
January 24, 2012
Long before football fans began descending on Indianapolis in advance of Super Bowl XLVI, an installation team from Image 4 of Manchester, N.H., arrived to…
read nowHoneywell offering total retail solution
January 24, 2012
Honeywell has created several hardware components to help retailers increase productivity levels, including a hybrid bioptic scanner, a mobile computer and…
read nowMedia Logic now tracking the social effectiveness of 70 new brands
January 24, 2012
Based on data gathered through its Retail Social Juice Index (RSJI), Media Logic announced the addition of 70 new brands to its Retail Social Juice Index…
read nowStudy: redbox is still king
January 24, 2012
Coinstar’s redbox is the most popular source of DVD and Blu-ray disc rentals, according to an NPD survey released Thursday.
read nowSurvey says: 51% of shoppers seek online access via in-store kiosks
January 24, 2012
More than half (51 percent) of shoppers in the United States seek out in-store kiosks for access to the retailer's website, according to a recent survey from…
read nowStudy: Retailers must embrace multi-channel retailing
January 23, 2012
Today's retailers are facing pressure to improve the shopping experience through various channels, according to a study called "The SoMoLo Imperative: Social…
read nowProcter & Gamble seeking way to scan coupons to phones
January 23, 2012
Coupons are coming to consumers' phones, according to Procter & Gamble, who just signed a deal with a Silicon Valley start-up to find a way to scan coupons…
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