January 2, 2012
Is it brand perception or actual high-quality service that gives online retailers their reputations? That's a question that 24/7 Wall St. set out to find by…
read nowJanuary 2, 2012
Sears' chief executive officer, Lou D'Ambrosio, plans to turn around his company's performance by implementing technology and spending more money on stores…
read nowDecember 29, 2011
Employees in Teamwork Retail stores are using iPads to ring up purchases and look up product info on the retail floor,
read nowDecember 29, 2011
The Ocean Marketing public relations nightmare that played out in the blogosphere last week never had to happen. Providing good customer service is retail 101…
read nowDecember 28, 2011
American consumers were less concerned with costs during the 2011 holiday shopping season than last year, according to the Foresee E-Retail Satisfaction Index…
read nowDecember 27, 2011
A small shop owner is standing up against Amazon.com and its recent promotion urging customers shopping in brick-and-mortar stores to use its price-check app.
read nowDecember 27, 2011
Receipts are going digital as more retailers offer to skip paper and email shoppers receipts, according to Consumer Watchdog Michael Finney.
read nowDecember 26, 2011
Walls + Forms, Inc., a provider of displays, wall systems and signage, recently launched Scopic, a system that telescopes to provide flexibility in height and…
read nowDecember 26, 2011
A new type of male shoppper has emergerd, according to MyWardrobe.com, a U.K. online designer-led boutique.
read nowDecember 26, 2011
Although several major retailers from Gap to Toys R Us are partnering with banks, payment processors and Google to allow shoppers to pay via smartphones, the…
read nowDecember 26, 2011
Retailers are still waiting for Facebook to payoff, and they may be waiting a long time, according to a story recently published on GulfNews.com.
read nowDecember 26, 2011
If you received a shiny new mobile device from Santa, according to IBM the chances are good you used it to do a little online shopping.
read nowDecember 21, 2011
Consumers are spending more than last year, responding aggressively to holiday promotions, according to First Data's SpendTrend reports. The electronic…
read nowDecember 21, 2011
Barneys New York is going mobile this holiday season with MICROS-Retail's miStore mobile point-of-sale in its flagship Manhattan store.
read nowDecember 19, 2011
Polling customers to track shopping behavior is out; security cameras with tracking software are in.
read nowDecember 19, 2011
Tempt In-Store Productions has completed a 100,000-square-foot, in-store marketing display and signage center in New Berlin, Wis. The facility more than…
read nowDecember 19, 2011
Three in four retail associates and managers said they provide a better in-store customer experience when equipped with the latest mobile technologies…
read nowDecember 18, 2011
NK Works Co., owned by Noritsu Koki Co, has developed software for kiosks and consumer terminals that enables customers to make prints from their iPhones at…
read nowDecember 18, 2011
American Apparel, a vertically integrated clothing manufacturer based in Los Angeles, has opened two more shop-in-shops inside Selfridges, a London department…
read nowDecember 15, 2011
In-store media specialist Mood Media France, a subsidiary of Mood Media Corp., recently announced the signature of a strategic digital signage partnership…
read now