News
Target defends 'Black Thursday' decision
November 22, 2011
Target is defending its decision to open at midnight on Thanksgiving after employee Seth Coleman delivered bagfuls of petitions with 190,000 signatures to the…
read nowEBay, PayPal predict the coming of "couch commerce" this Thanksgiving
November 21, 2011
It’s not just m-commerce, it's "couch commerce." And if eBay is right, couch commerce is going to be a big part of this year's holiday retail season.
read nowPoll: Retailers to lose customers if shelves aren't full
November 21, 2011
Nearly 70 percent of U.S. adults would avoid shopping at a retail store if they encountered empty shelves, according to a nationwide survey commissioned by…
read nowUNIQLO stores in NY launch with digital solutions
November 21, 2011
Two of UNIQLO's New York flagship stores opened last month with custom LED digital displays created by D3 LED, a provider of specialized LED digital display…
read nowMedia Logic Launches retail social juice index
November 21, 2011
Media Logic today announced the launch of its Retail Social Juice Index that measures social engagement for more than 500 brands across Facebook and Twitter.
read nowToys "R" Us intros new mobile solutions
November 21, 2011
Toys"R"Us shoppers have more ways to stock up on gifts this holiday season. In addition to updates made to store's iPhone and Android apps, Toys R Us has…
read nowEBay acquires Hunch.com
November 21, 2011
EBay has acquired Hunch, an online platform launched in 2009, that delivers customized recommendations to its users based on their individual tastes.
read nowBarneys New York going 'Gaga'
November 21, 2011
Barneys New York has opened its GAGA'S WORKSHOP, a take on Santa's workshop that includes a transformed retail environment, holiday windows, a Gaga interactive…
read nowSurvey names top 10 retailers for customer service
November 20, 2011
Whether it's an unbeatable return policy, a helpful sales associate or 24-hour shopping convenience, holiday shoppers define customer service in a variety of…
read nowNRF: Eight in 10 customers plan to give gift cards this year
November 20, 2011
Thanks to e-gifting, instant delivery through Facebook, personalized video and even mobile options, gift cards have become unique gift ideas in their own…
read nowRetailers planning extended Cyber Monday, holiday promotions
November 20, 2011
As online shopping continues to reach unprecedented levels, retailers plan to emphasize value and savings to their shoppers all holiday season long. According…
read nowTorex launches mobile POS platform
November 20, 2011
Torex today launched kachng!, a cloud-based HTML5 point of sale which will work via browsers on tablet devices, smartphones and the traditional POS.
read nowCheckpoint Systems helping Books-A-Million enhance customer experience
November 20, 2011
Checkpoint Systems Inc., a global supplier of shrink management, merchandise visibility and apparel labeling solutions for the retail industry, today announced…
read nowCVS debuts new mobile features
November 20, 2011
Customers using smartphones can now scan refills, check ExtraBucks Rewards and order prints from CVS/pharmacy Photo Centers.
read nowShopkick rewards Visa cardholders
November 20, 2011
Visa Inc. has announced that its mobile app, Shopkick, now allows mobile users to earn more redeemable "kicks" by linking their eligible Visa debit or credit…
read nowNRF: Up to 152 million shoppers expected on Black Friday weekend
November 16, 2011
Though there are already plenty of great deals on everything from e-readers and smartphones to apparel and toys, Americans know there is only one Black Friday…
read nowHoliday shopping going mobile
November 16, 2011
Twice as many shoppers plan to use smartphones or tablets this year to purchase gifts than last year, according to research from Webroot, an Internet security…
read nowStudy: Retailers must specialize in multi-channels to reach consumers
November 16, 2011
Boots, the health and beauty retailer headquartered in the UK, offers the best user experience across its online, mobile and in-store platforms, according to…
read nowAT&T testing new store concept in Chicago
November 16, 2011
AT&T, with 2,300 stores, is one of the country's largest retailers, but now it's on a mission to be the best when it comes to customer service.
read nowWebsite rewarding consumers for old purchases
November 16, 2011
Rewarding customers for what they already own is the goal of RNKD, a new website created by Nick Swinnurn, founder of Zappos.com
read nowSubscribe
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