News
Study: UK online customer service needs improving
June 20, 2011
A new report from Eptica, a UK-based provider of customer interaction management software, surveyed the online customer service practices of 100 leading UK…
read nowRussian companies form RFID joint venture
June 19, 2011
Russian nanotechnology company Rusnano, along with Sitronics, a Russian electronics company, and X5 Retail Group, Russia's largest retailer, have joined in an…
read nowGeoscape to integrate new tool into its online marketing system
June 19, 2011
Geoscape International Inc., a business intelligence and analytics company, announced it has integrated Acxiom Corp.’s Personicx data and analysis tool into…
read nowBrookfield unveils plans for $250 million retail redevelopment
June 16, 2011
According to GlobeSt.com, Brookfield Office Properties rolled out a $250 million retail redevelopment plan for the World Financial Center site in New York…
read nowCanada gets its mobile POS
June 16, 2011
Payfirma Corp., a Canadian payment processor, has launched a mobile point of sale for the iPhone, iPod Touch and iPad that lets any business process credit…
read nowObama points to self-service as factor in unemployment numbers
June 15, 2011
In a Today show interview with Ann Curry, U.S. President Barack Obama talked about one of the reasons he thought employment numbers have been slow to rebound…
read nowWincor Nixdorf develops automatic 360-degree scanner for fast checkout
June 15, 2011
Wincor Nixdorf AG has developed a new automatic checkout solution for ICA, one of the biggest retail chains in Sweden. The new checkout solution, 360 Scan…
read nowNew social shopping study reveals how consumers select and purchase goods online
June 15, 2011
PowerReviews and the e-tailing consultancy group yesterday released the 2011 Social Shopping Study, which looks at how consumers research, select and purchase…
read nowEA Sports to open retail stores
June 14, 2011
According to Gamasutra, sports video game developer EA Sports will open a chain of retail stores for its line of sports games and related merchandise. The…
read nowSony transforms its retail stores
June 14, 2011
According to The Wall Street Journal, Sony Corp. is giving its retail stores an overhaul, incorporating a fresh, light and airy feel.
read nowBluebird Soft Inc. unveils portable payment terminal at Retail Asia Expo
June 13, 2011
Bluebird Soft Inc., a provider of mobile computers, will unveil the new Pidion BPL-10 portable payment terminal at Retail Asia Expo in Hong Kong beginning…
read nowU.S. retail sales drop for the first time in 11 months
June 13, 2011
According to Bloomberg, U.S. retail sales fell in May for the first time in 11 months. Americans spent less because of higher gasoline and food prices. Fuel…
read nowSurvey: 48 percent of retail websites not offering product ratings, reviews
June 13, 2011
CrossView, a provider of cross-channel commerce solutions with clients such as Advance Auto Parts and Moosejaw, released the results of a survey showing that…
read nowJ.C. Penney taps top Apple retail executive as new CEO
June 13, 2011
According to the New York Times, J.C. Penney Co. today announced that its chief executive, Myron E. Ullman III, will be replaced by Ron Johnson, the top retail…
read nowConsumers expected to spend a little more this Father's Day
June 12, 2011
According to The Street, market research firm IBISWorld reported that Father's Day was a $10 billion holiday last year, and is forecasted to increase by 4.…
read nowRoku expands retail presence
June 12, 2011
Following the company’s announcement in March that it entered into the retail segment, Roku Inc., an Internet TV platform, today announced that the Roku XD…
read nowFurstPerson launches Web-based retail-hiring solution
June 12, 2011
FurstPerson Inc., a provider of on-demand, pre-employment assessments and talent management solutions for customer contact organizations, today introduced an…
read nowWalmart MoneyCenter kiosks should have retailers, banks shaking in their boots
June 12, 2011
According to Bank Investment Consultant.com, Wal-Mart Stores Inc. recently announced that it will be rolling out automated kiosk-based versions of its…
read nowFashion retailer Donna Karan chooses QuickAssortment to create options for client preferences
June 9, 2011
The Donna Karan Company, the international fashion retailer, is implementing a new merchandise, store and assortment planning software solution.
read nowNew study finds retail stores slowly becoming more technologically savvy in-store
June 9, 2011
RSR Research's latest report, "The 21st Century Store: The Search for Relevance" finds that as stores fight to become more than just a showroom for online…
read nowSubscribe
Get the latest news and resources from Retail Customer Experience.
Recent Posts
