News
Bed Bath & Beyond may be headed to bankruptcy
January 5, 2023
Bed Bath & Beyond expects its third quarter results to be so dismal that it may not be able to keep stores operating as sales likely dipped by nearly 30%.
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UK retailer taps Emplifi for virtual live customer care
January 4, 2023
Currys plc, an electrical retailer in the U.K., is deploying the Emplifi Live Advisor to provide customers live customer care on demand.
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Abercrombie & Fitch expands pickup locations
January 4, 2023
Apparel retailer Abercrombie & Fitch has expanded pickup locations for U.S. e-commerce shoppers as part of an effort to broaden its fulfillment…
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Shoppers embracing self-serve, DIY in retail stores
January 3, 2023
Consumers are embracing self-serve habits and increasingly using do-it-yourself technology in stores and that in turn is letting store associates dedicate more…
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Woolworths teams with Gr4vy on payment platform initiative
January 3, 2023
The Woolworths Group, the largest retailer in Australia and New Zealand, is partnering with Gr4vy, a cloud-native payment infrastructure provider, to power the…
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Under Armour taps former Marriott leader as CEO
January 2, 2023
Under Armour has hired Stephanie Linnartz as its chief executive.
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US retail sales spiked 7.6% in holiday weeks
January 2, 2023
U.S. retail sales, which does not include automotive sales, increased 7.6% this past holiday season compared to the 2021 holiday season, according to the…
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Robust expansion for discount retailers
January 2, 2023
Dollar General Corp. and Dollar Tree Inc. expect to have 1,300 more stores open by the end of their current fiscal year, which ends in January, and Five Below…
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Kroger testing check-out free cart tech
December 29, 2022
Supermarket brand Kroger is reportedly testing check-out free shopping carts and mulling the idea of putting check-out free technology in store aisles.
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Diebold Nixdorf taps payment orchestration provider to expand retail payment options
December 28, 2022
Diebold Nixdorf Inc. has partnered with Phos, a London-based provider of POS software, to allow businesses to add point-of-sale orchestration as an option to…
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Store expansion ahead for Barnes & Noble
December 27, 2022
Bookseller Barnes & Noble aims to expand its footprint by 30 locations in 2023 after a decade of shuttering stores.
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Instant gratification, discovery aspect top drivers in consumer store visits
December 27, 2022
When queried on why they would shop in a physical retail store, 45% of consumer say the desire is rooted in getting hands on goods instantly, and 38% enjoy the…
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Retailers view CGI, 3D imagery as crucial for sale success
December 23, 2022
A hefty number of retailers, 88%, say product imagery is critical to their 2022 holiday e-commerce success and 91% have confirmed the positive impact of great…
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Trends hitting grocers in 2023
December 23, 2022
Come 2023 grocery shoppers will pay more for delivery and the days of free delivery will end.
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Piggly Wiggly teams with Focal Systems on AI, automation strategy
December 22, 2022
Piggly Wiggly Midwest is piloting a focal operating system aimed at digitizing a store in order to automate and optimize ordering, inventory management…
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Contactless payments to hit $164B
December 22, 2022
The contactless payments market will reach $164.15 billion by 2030 and adoption of payments technologies, such as host-based card emulation and…
read nowInteractive kiosk market to reach $49.9B by 2031
December 21, 2022
The interactive kiosk market will grow from $28.4 billion in 2021 to $49.9 billion by 2031, according to research from Transparency Market Research. It will…
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Digital-first Gen Zers are all about the physical store
December 21, 2022
Digital-first Gen Z consumers still want to shop inside a store even though they rely heavily on technology for managing their lives.
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Consumers want personal communication but split on definition
December 20, 2022
Three in four consumers, 75%, say communication that makes them feel valuated is a top or most important factor when doing business with a brand.
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Many consumers making holiday-specific sacrifices
December 20, 2022
More than half of U.S. consumers, 60%, are making holiday-specific sacrifices with many reducing gifting and travel and 61% expecting to keep the budget…
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