News
Convenience store goes unattended with vending machines
January 21, 2022
A convenience store in Newcastle, U.K. now consists of several vending machines offering a variety of products such as snacks, beverages, tissues, playing…
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Retailer teams with AiFi on unattended stores
January 21, 2022
Żabka Group, a retailer based in Poznan, Poland, operates the largest chain of autonomous stores in Europe after launching 25 AI-powered stores in partnership…
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2021 retail holiday sales hit $887B
January 20, 2022
Total retail holiday sales hit $887 billion, according to the National Retail Federation, despite ongoing supply chain hiccups and the ongoing COVID-19 Omicron…
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Just 15% of retailers provide differentiating experience
January 20, 2022
A small fraction of retailers, 15%, are offering a differentiating experience when it comes to omnichannel customer service and just 30% of the 90% of shoppers…
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Transit system deploys Shoppers Drug Mart vending machines
January 20, 2022
Metrolinx, the Ontario, Canada transit system, has installed Shoppers Drug Mart vending machines at select GO transportation stations, according to a press…
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OnQ expands touchless display features for retail market
January 19, 2022
OnQ, a manufacturer of retail displays, has expanded its Converge platform to deliver touchless interactive experiences in the store, according to a company…
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Grocery TV adds 4,000 POS displays to network
January 19, 2022
Grocery TV, a digital advertising network, has added 4,000 point-of-sale displays to its network by partnering with retail wholesaler Wakefern Food…
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Walmart expanding in-home delivery
January 19, 2022
Walmart's InHome delivery service will scale big in 2022 as the retailer aims to make it available to 30 million U.S. homes by year's end.
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March 25th Deadline for Elevate ICX Award Submissions
January 18, 2022
The Interactive Customer Experience (ICX) Association is now accepting nominations for its annual Elevate ICX Awards.
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Big Lots opening hundreds of stores in years ahead
January 18, 2022
Discount retailer Big Lots aims to open 500 stores in the next few years, with 50 popping up this year, and then launching about 80 locations on an ongoing…
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2021 holiday online spend was record-setting
January 18, 2022
Consumers spent $204.5 billion online during the 2021 holiday season — a spike of 8.6% compared to the year prior, according to the Adobe Digital Economy Index…
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Luxury footwear brand taps Cegid tech to boost personalized experience
January 18, 2022
Aquazzura, an Italian luxury footwear brand, is deploying Cegid Retail's unified commerce and POS platform to drive a more personalized consumer experience and…
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Supply chain, inflation still a concern for a consumers
January 17, 2022
The state of the U.S. economy, specifically inflation and supply chain issues, are still top of mind for consumers, according a Shopkick survey.
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Omnichannel retailers boost self-service investments
January 17, 2022
Omnichannel retailers are increasing investments in "edge retail" solutions, including self-serve kiosks and automated boutiques, according to a survey…
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J.C. Penney hires on 2 experts to drive digital strategy forward
January 17, 2022
Retailer J.C. Penney Co. has hired two technology leaders who will be focused on improving its digital strategy.
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1-800-Flowers.com acquires Alice’s Table lifestyle operation
January 14, 2022
E-gift and floral retailer 1-800-Flowers.com has acquired Alice's Table, a lifestyle retailer that offers digital curated products as well as interactive live…
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Carters deploys Nedap Retail tech to boost inventory accuracy, drive omnichannel growth
January 14, 2022
Carters, a clothing brand focused on babies and young children, has deployed Nedap Retail's ID Cloud platform in its U.S. retail store fleet.
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Rihanna launching physical retail stores in 5 cities
January 14, 2022
Pop star and luxury fashion retailer Rihanna is moving into the physical retail landscape by launching stores in five cities to sell her Savage X Fenty line.
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Scan-and-go is a lure for shoppers
January 13, 2022
A good majority, 77%, of shoppers are more willing to shop at a store if it offers a scan-and-go option, according to a Researchscape survey conducted on…
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Food Lion donates $130K to American Red Cross for tornado relief efforts
January 13, 2022
Supermarket chain Food Lion has donated $130,496.38 to the American Red Cross to help support tornado disaster relief efforts in the South and Midwest.
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