News
On top of change? Don’t miss ‘New Self-Service Technologies for a Changing World’
September 17, 2021
Self-service technologies continue to advance at a fast pace, creating more ways for brands, retailers and service providers to better engage with customers.
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Fashion retailer moving forward on expansion
September 16, 2021
Fashion brand and retailer Maceoo is moving forward with brick-and-mortar store launches with plans to open six locations in several U.S. cities including…
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Home Depot hiring 500 for Baltimore distribution centers
September 16, 2021
The Home Depot is busy hiring on for three distributions centers the home improvement retailer opened in Sparrows Point, Baltimore.
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Consumers not likely to splurge this holiday season
September 16, 2021
A majority of shoppers, 52%, believe the threat of continued inflation will impact holiday budgets with 64% expecting to spend the same amount as they did last…
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Online reviews playing role in purchase decisions
September 15, 2021
More than half, 54%, of U.S. shoppers read online reviews for everything they buy prior to purchase and 30% of male shoppers believe good reviews impact their…
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Delta variant a negative impact on consumer confidence
September 15, 2021
The Delta variant of COVID-19 is having a negative impact on U.S. consumer confidence after consumer confidence gains in mid summer.
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Amazon boosting starting hourly wage to $18
September 14, 2021
Amazon plans to boost its U.S. hourly starting wage to $18 an hour and aims to hire on 125,000 employees for warehouse and transportation units, according to a…
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Walgreens bumping up hourly pay come October
September 14, 2021
Walgreens is the latest retailer to increase wages in the battle to hire on talent.
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Walmart ramps up hiring for holiday season
September 14, 2021
Mega retailer Walmart aims to boost its supply chain workforce by 20,000 as it prepares for the holiday shopping season.
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UK consumers getting pretty tappy when it comes to payment
September 14, 2021
When it comes to payments in the U.K. consumers are getting pretty tappy, with almost half of transactions predicted to be contactless by the close of 2022.
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Lowe’s donates $2M in funds, products for hurricane relief efforts
September 13, 2021
Home improvement retailer Lowe's has donated $1 million to disaster relief groups as well as $1 million in product donations in the wake of Hurricane Ida.
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Convenience chain celebrates store remodel
September 13, 2021
Retail convenience chain Huck's is celebrating a newly remodeled store in Newburgh, Indiana.
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JCPenney taps predictive AI to drive retail transformation
September 13, 2021
JCPenney is teaming up with predictive AI provider Metrical to transform its e-commerce strategy and boost customer experience.
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Lululemon bests analyst earnings expectations
September 10, 2021
A year and a half of consumers staying at home to avoid the COVID-19 pandemic is paying off for one leisure and workout attire retailer.
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Car dealer adopts unique customer loyalty approach
September 10, 2021
Ford is deploying a somewhat unique customer loyalty and satisfaction strategy to quell frustration among buyers waiting for vehicle delivery.
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Dollar General mapping out health-focused customer experience
September 10, 2021
Inexpensive household items and groceries aren't the only store commodities Dollar General hopes to sell customers in the near future.
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Consumers behind on buy now, pay later services
September 9, 2021
While more consumers than ever are using buy now, pay later services, an increasing number are falling behind on payments and 72% are experiencing declining…
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Swiss watch retailer taps blockchain to deliver authenticity
September 9, 2021
Max Finkel Moment, a Swiss watch maker, is using blockchain technology to provide buyers with a digital duplicate of the watch as proof of authenticity.
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Florida butcher shop installs vending machine to serve customers 24/7
September 9, 2021
A Tampa, Florida butcher shop, the Boozy Pig, has installed an outdoor vending machine to offer meat 24/7, according to a WFLA report.
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1-800-Flowers.com hiring on big time
September 8, 2021
1-800-Flowers.com plans to hire more than 10,000 seasonal staff for the holiday season.
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