Walmart BYOD helping associates work smarter

November 5, 2018

Walmart is deploying a mobile device associate initiative aimed at helping team members work smarter using their own smartphones.

Blind group claims Walmart self-checkout kiosks violate ADA rules

November 2, 2018

The National Federation of the Blind and three Maryland residents are suing Walmart claiming the company's self-checkouts violate the Americans with…

Displaydata taps Bill Barton SVP sales

November 2, 2018

Bill Barton, a sales management leader with over two decades of experience, has been named senior vice president, sales, at Displaydata.

Click and collect still emerging in retail segment

November 2, 2018

Just 37.6 percent of retailers are offering click and collect capability to consumers, according to OrderDynamics' research report, Omni-2000 Research: Global.

Customer identification remains a challenge for retailers, reveals survey

November 1, 2018

Just 23 percent of brick-and-mortar retailers are able to identify a customer prior to checkout, compared to 60 percent of online retailers and the inability…

American shoppers put money where their trust is, reveals research

October 31, 2018

American shoppers are increasingly shopping at retailers they trust, according to new PCI Pal research.

Survey: Younger shoppers hitting brick-and-mortar retailers, older consumers jumping online

October 31, 2018

Millennials are increasingly shopping at brick-and-mortar stores while older consumers are gravitating to online stores to shop, according to a new Euclid…

Nick Gerostathos now CFO for Hero Digital

October 31, 2018

Customer experience agency, Hero Digital, has named Nick Gerostathos as its chief financial officer, reporting to CEO David Kilimnik.

GameStop taps Right Media Solutions to upgrade digital signage

October 30, 2018

GameStop Corp. has selected Right Media Solutions to upgrade its digital video network to more than 3,800 locations. The network will be powered by Commercial…

Monetate, Bazaarvoice partner on customer engagement strategy

October 30, 2018

Monetate and Bazaarvoice are partnering to offer retailers a more effective customer engagement solution.

Walmart partners with PayActiv on early cash access

October 30, 2018

Walmart is partnering with PayActiv to let member employees using the financial wellness app access earned funds from their paychecks at any of the retailer's…

Sam's Club concept store will be test bed for mobile-first customer experience

October 29, 2018

Consumers: Brands must respond to online reviews

October 29, 2018

A good majority, 65 percent, of consumers believe brands and retailers should respond to online reviews and 80 percent believe the response should be…

Wild Birds taps SMG tool to capture customer insight

October 29, 2018

Backyard bird feeding and nature franchise Wild Birds Unlimited is using Service Management Group's SMG VisitView technology to capture customer feedback at…

Healthy holiday retail sales on horizon

October 29, 2018

Holiday season consumers are expected to spend 4.1 percent more this year compared to last year, according to a National Retail Federation survey conducted…

China's online retail sales on healthy growth track

October 26, 2018

Chinese retail e-commerce sales hit the $1 trillion mark in 2017, according to Digital Commerce 360 data.

Signagelive adds interactive kiosk to BrightSign media players

October 26, 2018

BrightSign is partnering with Signagelive to integrate its interactive kiosk mode feature into BrightSign's Series 3 and 4 players as well as Bluefin's…

NEC debuts BI analytic platform for retailers

October 25, 2018

NEC Display Solutions of America has launched NEC ALP, a business intelligence analytics platform to help retailers with real-time content and data measurement.

Kenneth Cole boosts digital shopping experience with enhanced gifting

October 25, 2018

Kenneth Cole is partnering with Loop Commerce in a quest to make online shopping easier for the consumer. The retail brand is integrating Loop Commerce's…

Vitamin Shoppe hires on first chief customer, digital experience leader

October 25, 2018

Vitamin Shoppe has hired on Stacey Renfro for the newly-created role of executive vice president, chief customer and digital experience officer.