News

Associated Food Stores taps Birdzi to drive personalized engagement, attain advanced customer insight

September 13, 2024

Associated Food Stores, a grocery wholesaler and cooperative, is deploying Birdzi's customer intelligence and engagement platform to provide personalized…

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Havis, Verifone team on self-checkout kiosk for convenience stores

September 13, 2024

Havis, Inc., a provider of technology mounting solutions, has unveiled the C18 Self-Checkout Kiosk in collaboration with Verifone, a payment solutions provider.

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Walmart deploys invisible barcodes to stem shoplifting

September 12, 2024

Walmart has implemented technology to combat shoplifting at its self-checkout stations. The retailer has introduced invisible barcodes on Great Value branded…

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Retail drive-thru vending machines open in Port Alice

September 12, 2024

Port Alice, Vancouver residents will soon be able to explore a small drive-thru retail complex at the corner of Marine Drive and Taylor Way, according to a…

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Kroger offers rewards for consumers who get flu shot

September 11, 2024

Kroger Health, a division of The Kroger Co., is rewarding customers who get a flu shot and vaccines beyond the flu shot.

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Customers embracing AI-driven personalization but still value the human connection

September 10, 2024

Consumers are embracing the personalized sales experience that artificial intelligence technology offers but still highly value human to human connection.

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Sainsbury's debuts AI-powered checkouts

September 10, 2024

Sainsbury's is integrating AI across 22,500 checkouts, according to a BelfastLive report. The technology will enable self-checkouts to identify unbarcoded…

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Walmart home to 1st Chuck E. Cheese licensed toy

September 9, 2024

Walmart is home to the Chuck E. Cheese Mystery Egg, the brand's first licensed toy in retail at Walmart. The egg can be also be found at Amazon.

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Choice Hotels all a buzz in driving sustainability

September 6, 2024

Choice Hotels International has installed three beehives at its corporate headquarters in North Bethesda, Maryland, in collaboration with Bee Downtown in its…

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City Furniture partners with 3D Cloud to deliver a differentiated customer experience

September 5, 2024

City Furniture is teaming up with 3D Cloud to provide customers with an engaging shopping experience and one that combines the online shopping with in-store…

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Australian United Retailers teams with Lobyco to boost loyalty, promotions

September 4, 2024

Australian United Retailers Ltd., a collective of independently-owned supermarkets, convenience and liquor retailers, is teaming up with grocery loyalty…

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Convenience tops sustainability in CX planning

September 3, 2024

Demand for convenience is the top consumer behavior influencing customer experience leaders' planning this year, rising from fourth place in 2023.

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Labor Day celebrations vary among generation demographics

August 30, 2024

Over half of U.S. consumers, 67%, will celebrate Labor Day this year with 15% unsure of plans.

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Kroger, Albertsons merger lands in federal court

August 29, 2024

The Federal Trade Commission and grocery chain Kroger are in court over the pending merger of Kroger and Albertsons as the federal agency believes the…

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Most retailers not prepared for a TikTok shut down

August 29, 2024

Over half, 68%, of retailers believe a sale or ban of TikTok would impact business and conversion rate, just 28% have some sort of contingency plan in place.

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Cost of living will impact holiday spend for over half of consumers

August 27, 2024

Over half, 64%, of U.S. consumers report the cost of living and inflation will likely impact spending during the upcoming holiday season and 11% will delay the…

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Most retail workers happy in roles despite short staffing issues

August 27, 2024

A majority, 87%, of retail employees enjoy their job and working in their current role and 46% report their employer is dealing with a labor shortage and 41…

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