News
BlueSnap sees 115% growth in mobile checkout since European launch
June 22, 2016
BlueSnap, an e-commerce services provider, today announced that it has seen a 115-percent increase in mobile checkout transactions since launching its services…
read nowAuthor Gary Magenta debuts customer loyalty tome
June 22, 2016
The book,"720 Haircuts- Creating Customer Loyalty That Lasts A Lifetime," is the true story of a man who drove a 100-mile roundtrip for a haircut at the same…
read nowConfirmit partners with Affectiva to transform interactive customer experience
June 21, 2016
Confirmit, a London-based company, is partnering with Affectiva, to implement technology that allow for evaluations of participants' role of emotions in…
read nowFreebirds mobile app aims to enhance customer experience
June 21, 2016
Freebirds, the Texas-based restaurant, is launching a mobile app and rewards program.
read nowH&M debuts new sports clothing line starring Caitlyn Jenner
June 20, 2016
H&M is stepping away from its original roots as a fast-fashion retailer and expanding into the realm of sports, according to a Marketing Daily report, and…
read nowCall for entries: Bank Customer Experience tech awards
June 16, 2016
Networld Media Group is accepting entries for awards to be presented in conjunction with the Bank Customer Experience Summit (previously the ATM & Mobile…
read nowCadillac Fairview rolls out new technology for retail center
June 16, 2016
Cadillac Fairview is providing turn-by-turn navigation, upgraded guest Wi-Fi and access to its CF SHOP! text concierge services in retail centers in…
read nowThe Container Store implements new Theatro wearable technology in 70 stores
June 16, 2016
Dallas-based storage and organization retailer The Container Store is using wearable technology that provides its employees with SKU look-up and immediate…
read nowBurberry COO taking leave as luxury retailer’s struggle continues
June 15, 2016
Burberry COO John Smith will leave his post before year’s end, according to a Retail Dive report, which said that the 7-year Burberry veteran, was looking for…
read nowAlibaba chief: We’re not a retailer, and we will double revenue in 4 years
June 15, 2016
Alibaba Group has some big business aspirations, and the top one is to more than double revenue in the next four years, with a goal of hitting $1 trillion.
read nowConsumers jumping online more than ever to shop, free shipping a big lure
June 14, 2016
The technology most in place in retail is ecommerce, and retailers are in an investment and adoption phase regarding the future of retail, according to a new…
read nowRetail ATM app promises greater efficiency, error code assistance
June 14, 2016
A new app designed to help simplify ATM management for merchants is available from Nautilus Hyosung America. The MoniMobile app promises to make management of…
read nowStudy: 5 types of millennial shoppers pose challenges for retailers
June 14, 2016
There are five distinct millennial consumers, and each poses a challenge to today's retailer, according to Cue Connect’s report, "Consumer Moments of Truth.…
read nowRetailers to FTC: PCI DSS part of an 'anticompetitive scheme'
June 10, 2016
In the ongoing saga that is the National Retail Federation vs. the major credit card networks, NRF has asked the Federal Trade Commission to investigate the…
read nowBetter customer experience now on Subway's strategy menu
June 10, 2016
In a big step toward transforming the guest experience, Subway is creating a new internal division, called Digital, and launching a multi-year and…
read nowAustralia is Ikea's next test ground in online shopping strategy
June 10, 2016
Ikea's omnichannel strategy is expanding to Australia, its latest focal point for providing consumers an online shopping channel.
read nowRetail group applauds lawmaker opposition to overtime rule
June 10, 2016
The National Retail Federation is applauding the lawmakers taking a stand against the proposed federal overtime rule advocated by the federal Department of…
read nowRetailers will see more consumer action for Father's Day this year
June 10, 2016
A new study predicts bigger consumer spend for the annual Dad holiday this month, with a projection of $14.3 billion in purchases.
read nowRevenue drop prompts luxury fashion brand to close stores, announce layoffs
June 8, 2016
In a move to stem declining revenue, save on costs and spur sales upward fashion icon Ralph Lauren is slicing 1,000 jobs and shuttering dozens of stores.
read nowStudy: Brand loyalty programs fastest route to a millennial's heart
June 8, 2016
Loyalty programs are proving valuable with consumers and are paying off in more ways than one.
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