News
Amazon makes meal reordering easier than ever
January 6, 2017
Amazon Prime members can now voice-order restaurant orders via Amazon Restaurants on Alexa-enabled devices, including Amazon's Echo and Dot. Customers can…
read nowShoppers are loving mobile messaging apps, claims new study
January 5, 2017
Retailers may want to consider bolstering mobile messaging communications with consumers as a new study reveals 51 percent of messaging users view it more…
read nowAmazon's IoT products clearly a holiday shopping favorite
January 5, 2017
The top selling and most gifted item on Amazon.com this past holiday season was the company's IoT device Echo Dot, and sales of the company’s Echo family of…
read nowSears shuttering more stores in the new year
January 4, 2017
Sears plans to close 30 Sears locations and Kmart stores in the next few months, according to a Business Insider report.
read nowRetailers embracing mobile but conversion rates sluggish
January 3, 2017
More retailers are embracing mobile and are making mobile device sales a priority in the new year.
read nowRetail display market to reach $11.2 billion, report says
December 30, 2016
The retail display market is expected to have a compound annual growth rate of 16 percent from 2017 to 2021. The market will also be worth $11.2 billion by…
read nowPolish shopping center deploys digital signage system
December 29, 2016
The Posnania shopping center in Poznan, Poland, recently deployed a series of digital signage solutions including a large elliptical transparent screen, LED…
read nowWalgreens introduces medication disposal kiosks in New Jersey
December 28, 2016
Walgreens has introduced its safe medication disposal kiosk program in New Jersey with the installation of drug take-back kiosks at 16 drugstores, according to…
read nowPanasonic tests automated checkout in Japanese convenience stores
December 27, 2016
Panasonic recently unveiled "Reji Robo" — short for register robots — an automated checkout system that scans and bags groceries, according to CNBC.
read nowHoliday sales outlook not so robust for small retail segment
December 21, 2016
A new Capital One national study reveals weaker sales this holiday season for small business owners, with just 23 percent of shop keepers expecting a boost in…
read nowMall of America taps kiosks to help shoppers find their way around
December 20, 2016
The Mall of America in St. Paul, Minnesota is deploying six interactive wayfinding kiosks to help shoppers needing assistance.
read nowOnline community aims to support CX gurus
December 20, 2016
A new online community launched by TribeCX aims to offer customer experience experts and leaders best practices and advice, as well as supporting development…
read nowUS retail sales growth hits a low point
December 19, 2016
Sluggish auto sales in November are being blamed for slower than expected retail sales growth in November.
read nowLands' End hires outside gun for CEO role
December 19, 2016
Jerome Griffith has been tapped as the new CEO for Lands' End and will step into his new role in March.
read nowMeijer taps president as CEO
December 16, 2016
Meijer’s President Rick Keyes now has a new title for his business card: CEO.
read nowWant some 'lettuce' with your cabbage? Indian grocery service adds cash delivery
December 15, 2016
India's on-demand e-commerce grocery delivery service Grofers has partnered with Yes Bank, the nation's fifth largest private financial institution, to provide…
read nowYahoo alerts customers to breach involving 1B user accounts
December 15, 2016
Data breach numbers just keep getting bigger and more breathtaking.
read nowIoT revenue on the rise
December 15, 2016
Internet of Things revenue is projected to spike big time next year, growing 116 percent and hitting the $2 billion dollar mark.
read nowPizza Hut intros voice ordering via Alexa
December 15, 2016
Pizza Hut is giving its customers the ultimate in passive pizza ordering via Alexa Voice Service on Amazon Echo, Amazon Tap, Echo Dot, Amazon Fire TV and Fire…
read nowReport: Consumer-centric marketing can boost customer satisfaction
December 14, 2016
A customer-first marketing strategy can go a long way toward boosting customer satisfaction.
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