News
Clutch expands mobile marketing strategy with Persio acquisition
January 24, 2017
Customer management and marketing analytics player Clutch is buying Persio, a mobile promotions platform, in a quest to expend its mobile marketing…
read nowGymboree taps Aptos tools to enhance customer experience
January 24, 2017
The Gymboree Corp. is deploying Aptos' POS and enterprise order management technology to integrate online and in-store operations to provide customers with a…
read nowAmazon eyeing role as auto parts retailer, claims report
January 23, 2017
Add auto parts to the ever-growing list of retail business focal points for Amazon.
read nowMaxMedia taps ex-WebMD leader for VP operations role
January 23, 2017
Rodney Sharples is the new VP of operations for MaxMedia and will report to MaxMedia CEO and Founder Keehln Wheeler.
read nowCustomer loyalty requires a retail transformation, reveals IBM study
January 20, 2017
New IBM research reveals retailers must transform fast if they hope to inspire customer loyalty as consumers are busy shopping on their phones, online and in…
read nowStudy: Consumers want to be wanted
January 20, 2017
Retailers need to commit to earning a consumer's business as 79 percent of consumers will only buy from brands that provide they care about earning a shopper's…
read nowAmerican Apparel lays off 3,400 after sell-off
January 19, 2017
American Apparel laid off 3,400 workers Monday following a bankruptcy sale to Gildan Activeware.
read nowSupervalu taps former Target leader for VP role
January 19, 2017
Anne Dament, a former Target senior merchandising leader, is the new senior VP of retail, merchandising and marketing for Supervalu Inc.
read nowBrick-and-mortar store experience worse than washing dishes for many consumers
January 19, 2017
One third of consumers would rather wash dishes than hit a retail store and 40 percent view shopping in a brick-and-mortar retailer as a chore.
read nowMost gift recipients lie about liking gifts, survey reveals
January 17, 2017
If you think grandma really loved that sweater or Dad was truly happy about the new slippers, think again.
read nowBluecore taps ex-Oracle data cloud guru as COO
January 16, 2017
Rob Holland, formerly Datalogix and Oracle general manager, is now the first chief operating officer for Bluecore, a real-time interaction management platform…
read nowHoliday trends report reveals online growth, greater ecommerce traction
January 13, 2017
Total holiday season spend in 2016 beat out 2015 with growth jumping from 1.8 percent in 2015 to 4.7 percent in 2016, according to First Data’s updated Holiday…
read now
ICX Association looks to ‘elevate’ the state of customer experience with annual awards
January 13, 2017
Nomination deadline for the association's annual awards is March 15, 2017.
read nowMacy's kicks off cost efficiency, streamlining strategy
January 12, 2017
In a quest to boost cost efficiency and streamline its store portfolio, Macy's will close about 100 locations by August of this year, according to a press…
read nowOmnichannel retailers big winners in holiday season
January 12, 2017
Retailers with an omnichannel strategy enjoyed a robust return-on-investment this holiday season as consumers spent 16 percent more on holiday purchases in…
read nowMcDonald's looking to create Starbucks experience with kiosks, digital menu boards
January 10, 2017
McDonald's is looking to upgrade its McCafe espresso machines with the McBarista. This upgrade will feature $12,000 espresso machines, sweets, seasonal coffee…
read nowLimited shuttering all U.S. stores, 4,000 jobs cut
January 10, 2017
The new year brings the closing of a well-known women's apparel retailer as The Limited is closing all of its 250 U.S. stores and laying off 4,000 workers.
read nowUnder Armour aims to go beyond retail
January 10, 2017
Athletic apparel, footwear and gear maker Under Armour has plans to advance beyond retail and just signed a 10-year deal to provide uniforms for Major League…
read nowDisney Magicband-style experience coming to Carnival cruises
January 10, 2017
Princess Cruises, a global cruise line and tour company, announced last week at CES in Las Vegas that it will be the first Carnival Corp. brand to feature the…
read nowKate Hudson's Fabletics is enjoying fabulous growth
January 6, 2017
Activewear brand Fabletics, co-founded by actress Kate Hudson, plans to launch 12 new retail locations this year.
read nowSubscribe
Get the latest news and resources from Retail Customer Experience.
