News
RadioShack gift card court battle nears resolution with $40M settlement
August 27, 2015
Defunct retailer agrees to plan to refund a good number of consumers holding valueless cards.
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Amazon debuts daily delivery service in its own backyard
August 27, 2015
One-hour service via Prime Now is $7.99, two-hour delivery is free.
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Video highlights of CONNECT Mobile Innovation Summit
August 26, 2015
This video highlights reel of the CONNECT Mobile Innovation Summit reveals opportunities for enterprises to leverage mobile and digital channel in everything …
read nowAbercrombie & Fitch: We're working hard to boost shopper experience
August 26, 2015
Despite not meeting analysts' earnings expectations the brand remains intent on boosting customer experience in next quarter.
read nowWalgreens taps healthcare provider to run new clinics, boost customer communication capabilities
August 24, 2015
Walgreens takes outsourcing approach to boost medical clinic patient engagement.
read nowOracle buying up Maxymiser to drive mobile experience forward
August 24, 2015
Oracle is acquiring cloud-based software maker Maxymiser in its quest to optimize web and mobile customer experience.
read nowDickey’s Barbecue selling products in grocery stores
August 21, 2015
Dickey’s Barbecue Pit is selling its signature buttery rolls in 180 Jewel-Osco grocery stores throughout the Chicagoland area.
read nowAbercrombie & Fitch creates new team to drive brand improvement
August 21, 2015
New brand leadership strategy will be a significant contribution to brand progress, say company leaders.
read nowREI taps in-house tech chief to serve as first-ever CIO
August 21, 2015
The move illustrates how technology is playing a bigger role in customer experience solutions and business operations.
read nowTarget loses merchandising chief, creates new VP COO role
August 21, 2015
The executive shuffle continues with a new CFO hired on as well.
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Amazon opening yet another Texas fulfillment center
August 21, 2015
E-commerce giant already employs more than 3,500 in the state.
read nowNewegg expands premiere membership sharing
August 20, 2015
Now four family members can share a Newegg membership and businesses can share memberships with employees.
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Why self-checkout kiosks won't eliminate the cashier anytime soon
August 19, 2015
Customers tend to rely on self-checkout kiosks only for small orders, as each additional item increases the chance of a technical problem, says an industry…
read nowZenput plugs in new task-management features to drive consistent store experience
August 18, 2015
Streamlined project management features promise to save time and money.
read nowWalmart earnings expectations not as robust mid year
August 18, 2015
Investments pressuring earnings expectations.
read nowBack-to-school report: Consumers delaying shopping to save, attain better deals
August 17, 2015
Consumers are looking to save money and shopping time by delaying store visits during the second busiest retail season of the year.
read nowBarnes & Noble top retailer in back-to-school survey
August 17, 2015
The national book retailer is the most familiar and most favored of back-to-school retail brands, reveals survey.
read nowLoyalty programs gaining deeper ground with retailers
August 17, 2015
A new report notes big divide between loyalty efforts and mobile marketing, however.
read nowNPD Group launches retail version of Checkout Tracking
August 14, 2015
A new version of the NPD Group’s market analyzing technology Checkout Tracking is being released specifically for retailers, according to a recent press…
read nowJuly sales up for retailers
August 14, 2015
U.S. retail sales were up in July as more people bought cars and a variety of other products
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