News
Retailers still far from 'omni-channel maturity'
July 2, 2014
Retailers have barely reached the halfway mark in their journey to omni-channel maturity, according to the results of a new report from Starmount and Retail…
read nowMagento partners with Bigcommerce as it closes ProStores, Magento Go
July 1, 2014
E-commerce platform Bigcommerce has announced that Magento, an eBay Enterprise company, has named Bigcommerce as the SaaS e-commerce migration provider for…
read nowSurvey says 45 percent of shoppers don't trust retailers to keep their data safe
July 1, 2014
Retail marketing firm Interactions has released its third Retail Perceptions trend report, "Retail's Reality: Shopping Behavior After Security Breaches."
read nowSwirl, Motorola partner on beacon marketing solution
July 1, 2014
Swirl Networks, Inc., a provider of an enterprise-class beacon marketing platform, announced that it has entered into a strategic relationship with Motorola…
read nowGoodwill stores automate POS, cash handling with NCR
July 1, 2014
Retail Control Systems (RCS), a point-of-sale solutions provider for retailers, announced that Goodwill Industries of Chattanooga has successfully automated 1…
read nowReport says most millennials are using mobile retail apps
July 1, 2014
CFI Group has published its Retail Satisfaction Barometer, which reveals consumer expectations during the shopping process, specifically noting the popularity…
read nowReturn Saver launches, offers unlimited e-commerce returns for flat annual fee
July 1, 2014
Clarus Marketing Group has announced the launch of Return Saver, a subscription program that it says helps alleviate costs and simplify the returns process.
read nowSocial media 'gender scorecard': Men tweet, women pin, everyone uses Facebook
June 30, 2014
According to new research from ACCENT Marketing, the key to a successful customer engagement strategy on social media is to understand how Facebook, Twitter…
read nowNine West implements LivePerson engagement software
June 30, 2014
LivePerson Inc., a provider of live digital engagement solutions, has announced Nine West Group's successful integration of LiveEngage into the Demandware…
read nowAmazon rolling out takeout service
June 30, 2014
Amazon is rolling out a food takeout service to directly compete with the likes of GrubHub, Seamless and DeliveryHero. TechCrunch reports:
read nowDigital Screenmedia Association hosting omnichannel digital consumer engagement symposium
June 30, 2014
The Digital Screenmedia Association will host its next DSA Symposium — featuring executives from PepsiCo-Frito Lay, Dave & Buster's, Top Golf and…
read nowSalesforce.com introduces Salesforce1 for Retail
June 27, 2014
CRM platform Salesforce.com has announced Salesforce1 for Retail. According to the company, retailers can now leverage Mobile Clienteling and Salesforce…
read nowOld Navy vending machines dispense free flip flops
June 26, 2014
In the run-up to its annual $1 summer flip-flop sale on June 28, Old Navy has been dispensing free flips from vending machines in locations around New York and…
read nowmShopper launches Version 4.1 of mStore mobile commerce platform
June 26, 2014
Mobile commerce platform provider mShopper has announced version 4.1 of its mStore product. With the addition of new user experience improvements, universal…
read nowJohnston & Murphy migrates to the Demandware omni-channel platform
June 26, 2014
Demandware Inc., a provider of enterprise cloud commerce solutions, announced that Johnston & Murphy, a premium footwear, accessories and apparel brand…
read nowGrowing e-commerce market drives digital wallet adoption in China, Forrester report says
June 26, 2014
Digital wallets adoption is growing in China, according to a new report from Forrester Research. The growth is attributed to the burgeoning e-commerce market…
read nowBarnes & Noble splitting off NOOK into separate company
June 25, 2014
Barnes & Noble announced today that it would separate its retail business from NOOK Media, which makes the eponymous e-reader tablet. The company said it hopes…
read nowConsumers are willing to spend more with companies that are socially responsible
June 25, 2014
Global retail analysis shows increased sales for brands with sustainability claims on packaging, or active marketing of corporate social responsibility efforts.
read nowConsumers' favorite gas stations are grocery stores, wholesale clubs
June 24, 2014
Although convenience leads motorists to fill up at traditional gas stations, most prefer Kroger and Costco.
read nowSam's Club launches travel service
June 24, 2014
Sam's Club has announced the launch of Sam's Club Travel, an online booking service that is a collaboration with travel wholesaler Tourico Holidays. According…
read nowSubscribe
Get the latest news and resources from Retail Customer Experience.
