News
Young consumers hitting TikTok for holiday shopping
November 6, 2023
More than a third of consumers, 36%, plan to use TikTok for holiday shopping this year.
read now
Consumers back in the spirit of spending
November 6, 2023
Shopping trends are returning to pre-pandemic norms as holiday spend is projected to surpass pre-pandeic levels for the first time, according to Deloitte's…
read now
AI in retail to hit $52B by 2030
November 6, 2023
Artificial intelligence in the retail market, estimated to be worth $6.59 billion in 2022, is on track to hit $52.45 billion by 2030 with a annual growth rate…
read now
Norway discount chain taps SymphonyAI for greater agility, scalability
November 3, 2023
Rema 1000, a discount grocery chain in Norway, has deployed the SymphonyAI cloud architecture to gain greater scalability, streamline store operations, improve…
read now
Ulta Beauty piloting smart vending machines in 10 U.S. stores
November 3, 2023
Ulta Beauty is testing smart vending machines within 10 stores across the U.S. via a partnership with SOS.
read now
Phantom inventory haunting retailers
November 3, 2023
As a third of U.S. shoppers experience an out-of-stock experience retailers are being haunted by phantom inventory.
read now
Target launches pre-Black Friday deals
November 2, 2023
Target is running four weeks of pre-Black Friday deals that kicked off Oct. 29 and run through Thanksgiving weekend.
read now
Overstock.com changing corp name to Beyond Inc.
November 2, 2023
Overstock.com, which bought Bed Bath & Beyond in late June and rebranded as Bed Bath & Beyond, is now changing its corporate name to Beyond, Inc.
read now
Retail shrink, demand forecasting top retailer challenges
November 2, 2023
Eight in 10 retailers agree minimizing fraud and retail shrink is a significant challenge as is the ability to forecast demand.
read now
Gift cards high on holiday shopping list this year
November 1, 2023
Gift cards are high on shoppers' holiday list as consumers plan to spend 43% of their holiday budget on gift cards.
read now
Fed proposes decreasing debit card swipe fees
November 1, 2023
The Federal Reserve is throwing its support behind lowering the swipe fees bank charge retailers for debit card transactions.
read now
Consumers rank ease of use tops in digital experiences
November 1, 2023
When it comes to the digital experience 81% of consumer rank ease of use as most important and 63% are most concerned about identity theft.
read now
Shoe Carnival taps Amplience and boosts conversions, revenue, customer experience
October 31, 2023
Shoe Carnival, a family footwear retailer, has increased conversions and revenue, enhanced marketing campaign efficiency, improved customer experience and team…
read now
Amazon taps Gen AI to drive creative ad imagery for brands
October 31, 2023
Amazon Ads has launched image generation in beta, tapping generative AI, to help brands create more creative lifestyle imagery aimed at boosting ad performance.
read now
JCPenney launching Black Friday deals early
October 31, 2023
JCPenney's holiday marketing strategy is all about making the holiday count and enjoying every moment.
read now
Many social media users don’t trust products sold via platforms
October 30, 2023
Just over half, 52%, of U.S. social media users, ages 16 to 44, don't trust products sold via the social media channels.
read now
Mens retailer Harry Rosen debuts loyalty program
October 30, 2023
Retailer Harry Rosen, which sells menswear, has launched a new loyalty program called Club Harry.
read now
Holiday spend data reveals consumer resiliency
October 27, 2023
More than half of consumers will spend $500 or more this holiday season, a healthy spike from 36% who planned to do so last year, and three in 10 consumers…
read now
Amazon debuts prescription delivery via drone
October 27, 2023
Amazon is taking prescription drug delivery to the sky as it launches an official drone delivery service in Texas.
read now
PredictSpring AI POS feature aims to enhance store associate experience
October 27, 2023
PredictSpring, an omnichannel commerce and POS provider, has launched an AI-powered voice assistant for its Modern POS featuring natural language using…
read nowSubscribe
Get the latest news and resources from Retail Customer Experience.
