Report: Two-thirds of retailers lack cross-channel integration

May 7, 2008

BOSTON — Aberdeen, a Harte-Hanks Company, surveyed 220 retail enterprises between February and March 2008 to determine the current state of cross-channel…

Wal-Mart opens first Hispanic store

May 7, 2008

Marketplace: In Garland, Texas, Wal-Mart has opened its first superstore targeted to Hispanic customers. Wal-Mart wanted to meet the need of the surrounding…

Promotion Marketing Association releasing data on shopper marketing

May 6, 2008

Progressive Grocer: The Promotion Marketing Association (PMA) is promising a comprehensive look at best practices in shopper marketing at its first-ever…

Consumers expecting more from online retail

May 6, 2008

Marketing Charts: Consumers cite the web as the fastest-growing retail channel — by a 2-to-1 margin — and are starting to expect more from businesses, such as…

Sears fighting bad economy with improvements to customer experience

May 6, 2008

Chicago Tribune: The chairman of Sears Holdings Corp. went on the defensive Monday, saying the troubled retailer's conservative approach to spending money…

The 'last mile' of product delivery too often overlooked

May 6, 2008

EWeek: In the midst of all the talk of supply-chain collaboration and cooperation, one point on the retail supply chain remains woefully short of attention…

PRN and Cabco Group aim to enhance retail through in-store media

May 5, 2008

SAN FRANCISCO, Calif. — Thomson's Premier Retail Networks Inc. (PRN) and Cabco Group, the world¹s leading international operator of electronic shopping…

More store windows converting to digital signage

May 4, 2008

Marketing Daily: Property managers are converting vacant store windows into high-tech digital ad displays, creating a new ad medium that's considerably less…

RESEARCH: Online retailing delivers strong customer satisfaction

May 4, 2008

Current.com.au: Online retailing recorded the second highest satisfaction rating in the 2008 Australia and New Zealand Customer Experience Report conducted by…

Opinion: proper use of customer data key to multi-channel success

May 1, 2008

Internet Retailer: Brands acknowledge that multi-channel retailing is where the industry's future lies. But many are still struggling to build a true customer…

Shortlist announced for 2008 European Retail Solutions Awards

by James Bickers — Editor, Networld Alliance

April 30, 2008

Nominees have been announced for the eighth annual European Retail Solutions Awards, which will be awarded in a ceremony June 25 at Old Billingsgate Market in…

StoreNext to market IBM POS for grocery, c-store

April 29, 2008

DALLAS — IBM announced that it will work with StoreNext Retail Technologies LLC, a subsidiary of Retalix Ltd., to market pre-packaged retail solutions powered…

StoreXperience partners with PICOM on mobile commerce

April 29, 2008

LILLE, France — StoreXperience, a company that provides mobile shopping solutions for retailers, brands and consumers, announced its membership in the…

Windows XP SP3 delayed due to retail compatibility issues

April 29, 2008

ZDNet: Microsoft delayed the launch of the much-awaited Service Pack 3 for Windows XP this week, owing to a compatibility issue with the Microsoft Dynamics…

Retailers focus on convenience, self-service to fight online

April 28, 2008

Brand Republic: Retailers are planning to introduce fresh store concepts to counter competition from the Internet by making shopping more convenient. According…

Do customers still fall for pricing tricks?

April 28, 2008

Inside Retailing: Some recent research conducted by Janiszewski and Uy has focused attention again on the notion of psychological pricing. Are we really fooled…

Electronic prescriptions gaining ground

April 28, 2008

CNN Money: For millions of patients who make two trips to the pharmacy following their doctor's visit — one to drop off the prescription and another to pick it…

Retailers experiment with new loyalty programs

April 27, 2008

Wall Street Journal: Rising food and oil prices combined with a downward spiraling economy have spurred consumers to spend less time shopping and more time…

Report: Importance, prevalence of retail technology on the rise

April 24, 2008

Retail Bulletin: Contrary to suggestions that the online channel may soon prevail over bricks and mortar stores, new research commissioned by Visa Europe…

High gas prices driving more online shopping

April 24, 2008

eMarketer: One-third of online U.S. adults say they are more likely to shop online because of high gasoline prices, according to a recent iCongo-sponsored…