News
Car dealership leans into DOOH
April 14, 2023
The Puente Hills Auto Center, a group of car dealerships east of L.A., has updated its digital billboard displays with 16mm LED technology from SNA Displays…
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Return charges spurring brand abandonment
April 13, 2023
Over one-third, 34%, of U.S. consumers have switched off a brand they had been loyal to in order to avoid paid returns.
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Apple launching retail store in India
April 13, 2023
Apple is opening its first-ever retail store in India.
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More consumers choosing buy now, pay later option
April 12, 2023
An increasing number of consumers in 2022 chose the buy now, pay later option, according to Adobe Analytics data, and the trend appears to be continuing this…
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CX measurement ‘crucial’ for determining value
April 12, 2023
The ability to measure the return on investment when it comes to customer experience initiatives is "crucial" for demonstrating the value of investment to…
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Germany retailer taps digital signage for emotive experience
April 12, 2023
Jack Wolfskin, a Germany-based retailer of outdoor clothing and accessories, is tapping digital signage to drive immersive and emotive customer experiences…
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Online reviews can impact retailer’s bottom line
April 11, 2023
Consumers view online reviews of brands and retailers as a two-way dialogue and want brands to participate. Shoppers also view ChatGPT and the Metaverse as…
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Gen Z consumers love automation, Boomers not so much
April 11, 2023
When it comes to automating the retail customer experience Baby Boomers have a harsh view of the strategy but Gen Z consumers view it, and its impact, much…
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Vitamin Shoppe taps Hughes Network Systems for omnichannel support
April 11, 2023
The Vitamin Shoppe is deploying the HughesON Managed Network Services from Hughes Network Systems across its 700-plus U.S. locations to support its retail…
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Consumers expect personalized brand interaction
April 10, 2023
Consumers expect, and want, to hear from brands in a highly personalized interaction and irrelevant messages will stop more than a third from shopping at a…
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UK mall home to book exchange machine
April 10, 2023
A vending machine in Manchester, U.K. allows users to exchange books for free, according to a bbc.com report. The glassfront machine in the Manchester Corn…
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Walmart, Sam’s Club expanding EV charging stations through 2030
April 10, 2023
Walmart and Sam's Club will install EV charging stations at thousands of locations nationwide by 2030, the retailer announced on its website.
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Drive-thru grocer arrives in Oklahoma
April 7, 2023
JackBe, a curbside drive-thru only grocery retailer, has opened in Oklahoma city.
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GetGo chain to deploy bitcoin ATMs
April 7, 2023
Get Go Café + Market, a convenience store chain with more than 270 locations throughout western Pennsylvania, Ohio, northern West Virginia, Maryland and…
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Walmart focusing big on store automation
April 7, 2023
Walmart Inc. plans to have 65% of stores serviced by automation by the close of its fiscal 2026 in a quest to boost online order delivery speed.
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Walmart expands loyalty strategy
April 6, 2023
Walmart has joined with ampliFi Loyalty Solutions to offer customers Checkout With Points, a real-time redemption loyalty program that engages cardholders…
read nowElectronics reseller/retailer inks 10-unit franchise deal
April 6, 2023
PayMore, an e-commerce and brick-and-mortar electronics resale shop, has signed a multi-unit franchise deal that will bring locations to Texas and Ohio.
read nowClinque taps Journee for immersive virtual shopping experience
April 5, 2023
Clinque, an Estee Lauder-owned brand, is partnering with Journee, a Web3 metaverse-as-a-service platform, on a new e-commerce shopping experience called…
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Retail growth to dip a bit this year
April 5, 2023
Retail sales growth will hit between 4% and 6% this year, reaching between $5.13 trillion and $5.23 trillion, according to the National Retail Federation.
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PetSmart debuts customer ‘treats’ for April
April 5, 2023
PetSmart is hosting a "Treats Member Month" this month with the goal to reward loyal and active members with storewide deals, perks and giveaways.
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