News
Australian league debuts Amazon tech at Marvel Stadium
April 4, 2023
The Australian Football League is deploying Amazon's Just Walk Out technology at Marvel Stadium.
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Walmart revamps digital storefront
April 4, 2023
Walmart has redesigned its e-commerce homepage and its app and built a more customer-centric storefront in a quest to drive customer engagement as well as…
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Rimi Baltic taps SymphonyAI Retail tech for better communication, efficiency
April 3, 2023
Rim Baltic has deployed the SymphonyAI Retail CPG space platform across its stores in Latvia, Estonia and Lithuania and is now working with the technology…
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Gas prices impacting c-store consumer spend
April 3, 2023
Inflation, and specifically gas prices, are impacting consumer spend at convenience retailers, according to a study from PDI Technologies and GasBuddy.
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Athlete’s Foot taps Beth Greenfield for marketing post
April 3, 2023
Beth Greenfield, who has over 25 years of experience in retail and merchandising, has been named lead merchandiser and buyer for The Athlete's Foot.
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Globe Life Field launches Amazon cashierless foodservice
March 31, 2023
Sports fans at Globe Life Field, home of the Texas Rangers in Arlington, Texas, are now able to buy what they want to eat faster and easier, thanks to a pair…
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7-Eleven deploys EV charging network
March 31, 2023
7-Eleven Inc. has announced plans to build one of the largest electric vehicle fast-charging networks of any retailer in North America with the launch of…
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Penguin Random House debuts book vending machine at UK train station
March 31, 2023
Commuters at the Exeter St Davids train station in Devon, U.K. can buy a book from a vending machine installed by Penguin Random House, according to a press…
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Consumers embracing text conversations with retail brands
March 30, 2023
A hefty majority, 91%, of consumers have opted into at least one brand's text messaging program or have expressed interest, 88% would engage in a two-way…
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Gap taps Optoro to drive next-gen customer experience
March 30, 2023
Gap Inc. is deploying Optoro's returns platform to accelerate the customer returns experience and returns processing.
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Macy’s CEO stepping down in 2024
March 30, 2023
Macy's CEO Jeff Gennette will leave his role in February, 2024 after a 40-plus year career with the retailer.
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Many businesses confident on CX ability
March 29, 2023
More than half, 67%, of business leaders are highly confident of providing the level of experience expected by consumers and more than 50% believe labor…
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Lush, Victoria’s Secret, Party City jump aboard DoorDash
March 28, 2023
Delivery services provider DoorDash has several new retailers on its service, including Lush Cosmetics, Victoria's Secret and Party City.
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Millennials are the big retail spenders this year
March 28, 2023
Global e-commerce spending will be led by millennials this year and they prefer online versus in-store when it comes to shopping.
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Walmart reducing workforce at 5 fulfillment operations
March 27, 2023
Walmart is giving 90-day notice to hundreds of workers at U.S. fulfillment centers as the retail giant is cutting back and eliminating night and weekend…
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A revival of Blockbuster Video? Online website indicates yes
March 27, 2023
The last Blockbuster Video store closed four years ago but online rumours are swirling the once popular entertainment brand may be back in play.
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Consumer sues Amazon over biometric identification notification
March 27, 2023
A customer has filed a class action suit against Amazon for failing to properly notify customers about its biometric identification practices at New York City…
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AI vending machine engages users in creating artwork
March 24, 2023
Visitors to the Rundle Place shopping mall in South Australia can engage in conversations with an AI-powered vending machine to create artwork, according to a…
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Robotic manicure machine serves customers at NY airport
March 24, 2023
Xwell Inc., a holding company for wellness products, has teamed with Clockwork to install a robotic manicure machine that paints nails at John F. Kennedy's…
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Costco kiosk offers free product samples
March 24, 2023
Costco Wholesale has introduced a self-serve kiosk offering free product samples. A photo of the kiosk posted on reddit from a Costco store at an undisclosed…
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