Confirmit taps Claire Sporton to drive customer experience innovation

Confirmit has tapped Claire Sporton for a newly created role of senior vice president of customer experience innovation.

She will be responsible for ensuring the company delivers market-leading expertise and technology that companies need for CX programs. She joined Confirmit in 2011, according to a press release.

"I’m thrilled to be taking this new position. I am passionate about helping our clients to build truly customer-centric business cultures that inspire change and deliver measurable business improvement," Sporton said in the release. "This is a really exciting opportunity to help drive the discipline of CX management at a global level, supporting CX professionals around the world by giving them the tools they need to build customer experience programs that deliver significant business improvement."


Topics: Customer Experience, Workforce Management

Companies: Confirmit

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