CVS Health delivering next-day service come the new year

Nov. 15, 2017

CVS Health will debut next-day delivery of drugs and even same-day service come 2018.

The new services efforts are the latest in an ongoing battle among retailers to give consumers the fastest product delivery possible and the latest shot by a retailer to beat Amazon.

Amazon's possible move into drug prescription delivery is a big fear for pharmacies, according to a New York Times report, given how Amazon has upended longtime product industries such as books and groceries.


Topics: Customer Experience, Customer Service, eCommerce, Marketing, Omnichannel / Multichannel, Online Retailing, Top 100 Retail

Companies: Amazon, CVS Health


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