Technology

Drugstore chain Rossmann taps Diebold Nixdorf for expansion

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December 30, 2025

Rossmann, one of Europe's largest drugstore chains, has tapped longtime partner Diebold Nixdorf to support the retailer's Swiss market expansion strategy.

The scope of support includes comprehensive managed services provided via Diebold Nixdorf's eServices portal and retail technologies such as self-checkout and point-of-sale systems, according to a press release.

The successful rollout of services and retail technology to the first stores in Switzerland is based on a jointly created model for operating, monitoring and servicing Rossmann's store technology infrastructure in Germany.

Since beginning its partnership in 2021, Diebold Nixdorf has supported over 2,350 German Rossmann stores with POS systems, self-service checkouts and related services.

"We are delighted to expand our partnership with ROSSMANN, underscoring the great success of our collaboration to date. Through our retail technology solutions and Managed Services, we are laying the foundation for improved customer experiences, increased sales and optimized total cost of ownership," Leyla Feghhi, head of retail sales in the DACH region at Diebold Nixdorf, said in the release.

A recent expansion of the collaboration –encompassing the entire German store hardware infrastructure and additional services, including software installation and inventory management — created the successful blueprint in Switzerland that will serve as a basis for future expansion in other European locations.

"The dynamic development and smooth operation of our IT infrastructure are our top priorities. To achieve this, we rely on the expertise and technology provided by Diebold Nixdorf, a trusted partner that reliably supports us. This partnership enables us to consistently offer our customers and employees high-quality, state-of-the-art solutions that run securely and reliably," Alexander Blanckarts, head of IT operations at Rossmann, said in the release.