News

Ex Wal-Mart digital leader takes customer-focused role at Pizza Hut

September 23, 2016

Helen Vaid, who served as VP of digital store operations and experience for Wal-Mart , is taking on the newly-created role of chief customer officer for Pizza Hut, a division of Yum! Brands.

Vaid will direct efforts to transform in-restaurant and digital customer experience and lead international ecommerce, technology and operations business, according to a press release.

Before her Wal-Mart role Vaid served as general manager for Snapfish, a web photo sharing and printing service company.

"One of the key priorities for Pizza Hut has always been putting the customer experience at the heart of everything we do and we think the addition of Helen will represent an even bigger step-change for Pizza Hut all over the world," Milind Pant, president of Pizza Hut International.