Omnichannel
Home furnishings retailer taps PredictSpring for omnichannel strategy
June 21, 2023
Bouclair, a home furnishing and décor brand in Canada, has deployed PredictSpring's POS into its retail locations.
"For over 50 years, Bouclair has been committed to offering our customers not only stylish and affordable home furnishings, but also a personalized and enjoyable shopping experience," Peter Goldberg, president and CEO of Bouclair, said in a press release. "As part of that, we knew it was important to innovate and modernize our POS platform in order to connect the in-store and online experiences for both our store associates and customers. PredictSpring was able to develop and bring to market a powerful POS solution in a matter of months, and we're excited that it has been successfully integrated into all of our locations in Canada."
The POS, designed specifically for the home furnishings industry, will provide Bouclair with the following features:
- Full POS and mPOS with cash drawer and printer as well as an mPOS device running on an iPhone or iPad.
- Clienteling – Customer 360.
- Support for endless aisle, buy online return in-store, buy online pickup in-store and buy online fulfill in-store.
- Support for real-time inventory visibility across all channels, inventory receiving, cycle counting, store transfers and inventory adjustments.
The features can speed up the path to purchase by offering cashless and counterless checkout, providing a complete 360-degree view of the customer allowing for more personalized interactions with customers and seamlessly bridging the online and in-store experience.
