News

JC Penney arms employees with mobile checkout

February 11, 2013

JCPenney's roving employee checkout system is up and running at several locations, according to an article on bellinghamherald.com.

JCPenney spokesperson Kate Coultas in Plano, Texas, said the company began using the new system in August when they launched their in-store Levi's shops.

Nearly everyone on the sales floor of the JCPenney store at Columbia Center mall in Washington state is now carrying one of the devices capable of completing sales from anywhere in the store, the article reported.

"We call them Libbys, short for liberator, because they liberate our team members from the cash register," said Danielle Hinton, manager of the Tri-City JCPenney store, in the article.

The devices can process any credit or debit card, but if customers are paying with cash, they'll still need to go to one of a few traditional cash registers left in the store. Once a customer swipes a debit or credit card, they can input their PIN or use their finger to sign their name on an electronic screen, the article reported.

"Signing their name on the device brings a smile to everyone's face 'cause it's fun. It's like drawing," said Audra Thurman, fashion adviser at JCPenney.

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