Omnichannel

Omni Hotels & Resorts taps Jeff Doane as COO

Jeff Doane has been named chief commercial officer for Omni Hotels & Resorts. Photo: Omni Hotel & Resorts

February 1, 2024

Jeff Doane has been named chief commercial officer for Omni Hotels & Resorts.

He has over two decades of hospitality experience and his former roles includes senior executive posts with Fairmont Raffles Hotels International and most recently as chief commercial officer at Accor North America, according to a press release.

Doane will report to President Kurt Alexander and oversee the development and execution of Omni's integrated commercial strategy across Omni's current portfolio of hotels and resorts in the United States and Canada. He will oversee all disciplines within marketing, public relations, partnerships, social media and digital platforms.

He will also be responsible for oversight of Omni's global and hotel sales organizations, revenue management, the Select Guest Loyalty program as well as distribution and customer service.

"We are thrilled to welcome Jeff to the Omni family. His experience leading high performing teams at successful brands, like Fairmont, will be a key asset to our organization as we continue to elevate our brand position and differentiate Omni Hotels & Resorts in the marketplace," Alexander said in the release. "Being able to add a leader like Jeff in concert with the recent addition of our new COO, Vince Parrotta, also underscores Omni's commitment to hiring best-in-class talent."