Customer Service
Rack Room Shoes debuts lighthouse concept stores
September 30, 2025
Rack Room Shoes is continuing its national expansion with the opening of seven "lighthouse concept stores" aimed at enhancing the shopping experience.
The locations provide customers with an improved, multi-layered experience with better visual navigation and eye-catching elements throughout the store, according to a press release
The stores also include upgraded service elements, including community seating and integrated modern technologies in several locations for a dynamic digital presence.
"This is an incredibly exciting time for Rack Room Shoes as we continue to grow and evolve," Molly Hartney, chief marketing and digital officer, said in the release. "We are not just opening new stores; we are deepening our roots in communities, ensuring families have convenient access to the brands they love and the value they expect from us."
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