Security vulnerabilities, potential hack attacks demand greater attention

Hackers have more opportunity to infiltrate retailer networks, according to a SecurityScorecard report, and that means retailers need to shore up security precautions. In fact no retailers, big or small, is immune from security threats, notes the vendor's cybersecurity report that studied 48 largest retailers.

The report reveals more than 50 percent may have failed to meet the Payment Card Industry's Data Security Standards, and security issues range from malware to weak network protection and poor security awareness among store employees.

"Our analysis indicates that even the most secure retailers could be susceptible to a breach. Additionally, previously installed and dormant malware could be activated during this time of year to capitalize on a larger score. If a hacker decides to take action while organizations scramble to keep up with an uptick in sales activity, attacks are more likely to be successful," said Sam Kassoumeh, co-founder and COO of SecurityScorecard, in an announcement.


Topics: Customer Experience, Customer Service, Data Security


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