October 11, 2013
Staples, the second largest e-commerce site in the world behind Amazon.com, announced yesterday its Price Match Guarantee. Starting November 3, Staples will price match items sold and shipped by any retailer who sells products in both retail stores and online under the same brand.
If Staples customers find a lower price on a new, identical item, they can show the Staples Customer Service Desk associate the lower price at the time of purchase in a Staples store and Staples will automatically match the price (although some products are excluded).
Staples.com has price-matched Amazon goods for the past few years, but this marks the first time the brick-and-mortar stores have offered to meet lower prices as well.
"Staples is committed to offering great products at the best prices," said Alison Corcoran, senior vice president of North American stores and online marketing, Staples. "Whether shopping in-store or online, Staples customers will be able to shop confidently, during the holiday season and beyond, knowing that we are providing them with all the right products and must-have gifts at the lowest prices."
Read more about multichannel retailing.
