Customer Service
Target working to expand next-day delivery reach
July 17, 2023
Target has debuted its newest supply chain facility, the Target Last Mile Delivery extension, close to a store location in Smyrna, Georgia.
The goal is to expand its ability to provide next day delivery to customers, according to a press announcement.
Local, pre-sorted packages transfer from the sortation center to the TLMD extension, where team members stage them for pickup and next-day delivery by drivers on the Shipt platform to additional neighborhoods.
The Georgia facility has had an immediate impact, increasing the number of shoppers Target can serve by over 30% and puts next-day delivery within reach of 500,000 additional guests, for a total of more than 3 million in the Atlanta market.
"TLMD extensions represent the latest milestone in our journey to deliver a best-in-class experience for our guests — however they choose to shop with us," John Mulligan, executive vice president and chief operations officer, Target, said in the announcement. "These facilities are a continuation of our innovative efforts to serve millions of guests and reach millions more, while maximizing speed, efficiency and care across our real estate portfolio."
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