Amazon Prime Day kicks off with big sales, but Target not sitting idle

Amazon Prime Day kicks off with big sales, but Target not sitting idle

As Prime Day arrives Monday, expanded this year a bit to 36 hours, at least one retail competitor is fighting back.

2018 Top 100: Amazon still rules but Costco beats out Target

2018 Top 100: Amazon still rules but Costco beats out Target

This year's Retail Customer Experience Top 100 report reveals what online and brick-and-mortar players are doing to advance the customer experience. It also reveals that Costco beat out Target to land in third place -- no small news.

Target launches curbside pickup to 200 more stores in Midwest

Amazon isn't the only retailer boosting its delivery channels.

Target enjoys best traffic growth in over a decade

The first quarter was a winning one for Target as the retailer enjoyed a 3.7 percent traffic spike, a comparable sales growth of 3.0 percent and digital sales increase of 28 percent. The traffic increase is the strongest quarterly performance...

Target makes beauty shopping a bit easier

Target is focused on making beauty shopping easier given it offers more than 1,000 beauty brands. It's taking a three-pronged approach to make product exploration and discovery easy that blends physical and digital to drive shopping convenience, according to a...

Target ups men's grooming strategy with new store experience, products

Target is debuting in-store improvements in its men's grooming departments and "doubling down" on offerings and elevating the experience for the male consumer. "Guys are more style savvy and selective than ever and they spend a considerable amount of time...

Electrify America prepping EV stations for Walmart, Target

Electrify America will install "ultrafast" electric vehicle chargers at more than 100 retail, convenience and refueling locations across the U.S., including Target and Walmart, boosting convenience for consumers who drive an electric vehicle or are considering the purchase of one....

How Target is embracing the human touch to beat the competition

How Target is embracing the human touch to beat the competition

Instead of resisting change when new competitors such as e-commerce retailers and on-demand delivery services came into the market, Target is investing in its digital infrastructure to meet the needs of changing shopping habits.

Target expanding loyalty program strategy

Target is reportedly testing a new loyalty rewards approach with a pilot taking place in the Dallas-Fort Worth region. The new strategy, called "Target Red," according to a Star Tribune report, is not linked to a payment card and comes...

Google expands retail shopping program with a universal cart, personalization focus

Google expands retail shopping program with a universal cart, personalization focus

Industry watchers say the retail service effort is a direct shot at Amazon and its dominance as the destination in consumer product search and discovery.

Target expands delivery, boosts wages amidst earnings report criticism

Target expands delivery, boosts wages amidst earnings report criticism

Target CEO Brian Cornell is not upset over his company's latest mixed earnings despite street criticism. Cornell says his company has the team and strategy in place to drive in-store and digital innovation and sales.

Target revamps storm damaged location with next-gen strategy

A Texas-based Target location, shuttered following Hurricane Harvey in August, 2017, is now re-open and boasting the retailer's next generation strategy when it comes to technology and customer experience. The Humble-based store was left under eight feet of water after...

Target going a bit small on Long Island with new store

Long Island, New York, will get another small-store Target location come this fall. It will be the fourth small-store format for Long Island and will land in Selden, according to a Newsday report, and it marks Target's 26th store on...

Target has a rosier outlook on 2018 thanks to holiday sales

A robust holiday sales season has Target revamping its expectations for the fourth quarter, raising its fourth quarter and full-year 2017 EPS guidance. The reasons for the higher expectations are stronger than expected sales in late 2017 and the recently-enacted...

Why Amazon may lose its influencer title in 2018

Why Amazon may lose its influencer title in 2018

While the ecommerce retailer won top shopping destination this past holiday season, and dozens of headlines related its innovations, Amazon is not immune to fail as industry watchers see more than a few weak spots in its influencer armor.

2017 in review: Walmart, Buffet, Target led top read news

2017 in review: Walmart, Buffet, Target led top read news

The top five news items on Retail Customer Experience in 2017 focused primarily on big brand retail news and insight offered by big names.

Target buys Shipt to shore up delivery strategy

Target is buying Shipt, a same-day delivery platform, for $550 million in cash in its strategy to boost fulfillment efforts. The news comes as retailers race to meet customer expectations now that they value speedy delivery over price, as Retail...

Target adds mobile pay Wallet feature to REDcard

Target adds mobile pay Wallet feature to REDcard

The retailer officially becomes the latest to add an in-store, mobile-payment feature to its app in a move that also combines its digital coupon program into a single scan at checkout.

Target CEO feeling pretty, pretty, pretty good about growth, holiday strategy

Target CEO feeling pretty, pretty, pretty good about growth, holiday strategy

One almost expected Target CEO Brian Cornell to break out in a few 'ho ho hos' during a live talk Wednesday following the retailer's third quarter earnings report. Even as shares dropped Cornell is confident and happy about results.

Target has big plans for the big holiday season

Target is boosting the number of exclusive brands available for the holiday season and expanding ways consumers can shop while at the same time increasing staffing and associate training. Most of its 1,700 holiday gift products this season will be...

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Amazon Prime Day kicks off with big sales, but Target not sitting idle