Target expanding loyalty program strategy

Target is reportedly testing a new loyalty rewards approach with a pilot taking place in the Dallas-Fort Worth region. The new strategy, called "Target Red," according to a Star Tribune report, is not linked to a payment card and comes...

Google expands retail shopping program with a universal cart, personalization focus

Google expands retail shopping program with a universal cart, personalization focus

Industry watchers say the retail service effort is a direct shot at Amazon and its dominance as the destination in consumer product search and discovery.

Target expands delivery, boosts wages amidst earnings report criticism

Target expands delivery, boosts wages amidst earnings report criticism

Target CEO Brian Cornell is not upset over his company's latest mixed earnings despite street criticism. Cornell says his company has the team and strategy in place to drive in-store and digital innovation and sales.

Target revamps storm damaged location with next-gen strategy

A Texas-based Target location, shuttered following Hurricane Harvey in August, 2017, is now re-open and boasting the retailer's next generation strategy when it comes to technology and customer experience. The Humble-based store was left under eight feet of water after...

Target going a bit small on Long Island with new store

Long Island, New York, will get another small-store Target location come this fall. It will be the fourth small-store format for Long Island and will land in Selden, according to a Newsday report, and it marks Target's 26th store on...

Target has a rosier outlook on 2018 thanks to holiday sales

A robust holiday sales season has Target revamping its expectations for the fourth quarter, raising its fourth quarter and full-year 2017 EPS guidance. The reasons for the higher expectations are stronger than expected sales in late 2017 and the recently-enacted...

Why Amazon may lose its influencer title in 2018

Why Amazon may lose its influencer title in 2018

While the ecommerce retailer won top shopping destination this past holiday season, and dozens of headlines related its innovations, Amazon is not immune to fail as industry watchers see more than a few weak spots in its influencer armor.

2017 in review: Walmart, Buffet, Target led top read news

2017 in review: Walmart, Buffet, Target led top read news

The top five news items on Retail Customer Experience in 2017 focused primarily on big brand retail news and insight offered by big names.

Target buys Shipt to shore up delivery strategy

Target is buying Shipt, a same-day delivery platform, for $550 million in cash in its strategy to boost fulfillment efforts. The news comes as retailers race to meet customer expectations now that they value speedy delivery over price, as Retail...

Target adds mobile pay Wallet feature to REDcard

Target adds mobile pay Wallet feature to REDcard

The retailer officially becomes the latest to add an in-store, mobile-payment feature to its app in a move that also combines its digital coupon program into a single scan at checkout.

Target CEO feeling pretty, pretty, pretty good about growth, holiday strategy

Target CEO feeling pretty, pretty, pretty good about growth, holiday strategy

One almost expected Target CEO Brian Cornell to break out in a few 'ho ho hos' during a live talk Wednesday following the retailer's third quarter earnings report. Even as shares dropped Cornell is confident and happy about results.

Target has big plans for the big holiday season

Target is boosting the number of exclusive brands available for the holiday season and expanding ways consumers can shop while at the same time increasing staffing and associate training. Most of its 1,700 holiday gift products this season will be...

Freshii closes Target units, reports delayed openings

After operating 18 locations inside Target stores for the past two years, Freshii announced this week that it's closing all of them with 17 shuttered in the 13-week period ending Sept. 24.

Target adds $3M to its Hurricane Harvey relief effort

After committing $500,000 to national disaster relief groups, including the American Red Cross and Salvation Army, Target is now providing $3 million to aid the Hurricane Harvey relief effort. The additional funds, according to a press release, will also provide...

Target hires new strategy, innovation leader

Minsok Pak is Target's new executive vice president, chief strategy and innovation officer. He'll be responsible for retail innovation with the goal of enhancing the guest experience, according to a press release. Pak will also direct business development, including mergers,...

Ex Target leader takes new role as H&R Block chief

Jeff Jones, an ex-Target marketing executive and a former senior leader at Uber, will take the helm of CEO at H&R Block come October. Jones told the Star Tribune that the tax preparation conglomerate, which boasts $3 billion in revenue...

New Target hires aim to boost grocery business

Target is aiming to expand and strengthen its grocery business and has hired on two new leaders to make it happen. Former General Mills leader Liz Nordlie is taking on a new role of vice president of product design and development for food and beverage, according to a press release.

Walmart.com, Jet.com take top spots in online fresh, packaged grocery buys

When it comes to where consumers go online to buy fresh food, Walmart.com takes the lead spot and Jet.com, which is now owned by Walmart, takes the top spot when it comes to online packaged groceries. Those are the findings...

Target to revamp Cartwheel Perks program after year-long test

Consumers holding Target Cartwheel Perks have until August 27 to earn points and select items to redeem by September 27 as the retailer is shuttering the loyalty program and prepping a re-do. The rewards program has been in a year-long...

Target goes to the mat with mattress startup

Shoppers browsing Target's aisles can now check out Casper Mattress mattresses and bedding as the retailer is teaming up with the start-up to sell its wares. The three-year-old startup doesn't boast any brick-and-mortar locations of its own, having been focused...

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