Customer Service

Uber debuts safety ride program for female customers

Adobe Stock

March 25, 2026

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Uber is expanding a pilot program aimed at boosting safety with a feature that allows female riders and drivers to be match with another female for trips.

The option is being rolled out nationwide, according to a company blog post, at the same time a class action lawsuit filed by Uber drivers in California who believe the feature discriminates male drivers.

The feature called "Women Preferences," lets female customers request a ride on-demand by selecting Women Drivers when they order a trip. If the wait time is longer than anticipated, they can always opt for another ride with a faster pickup. Customers can also reserve a trip with a woman driver in advance and lets customers to set a preference for a female driver in setting.

The feature began in pilot last summer and went into effect for 26 U.S. cities in the fall of 2025.

Women Preferences is now available for drivers in over 40 countries, and for riders across seven countries, including the U.S., Germany, France, Saudi Arabia, Portugal, Brazil and Spain.

"Women Preferences was created because women asked for it. What began in 2019 after women in Saudi Arabia gained the right to drive and we piloted Women Preferences has grown into a global movement as women around the world embrace more control over how they use Uber," stated the blog post.