News

US Lexus dealerships roll out MyDealerLot service solutions

June 13, 2013

Customer service and support solutions from MyDealerLot were selected by Lexus for implementation in its U.S. dealerships, according to a news release.

Under the new program, MDL's fully integrated RFID service and sales solutions will be offered to Lexus dealers, enabling them to provide personalized service and support — such as automated guest recognition and process improvement — to their guests throughout the sales process.

"Providing truly personalized and memorable service has always been a Lexus priority," said Don Fordiani, National Field and Dealer Operations manager for Lexus. "MDL provides real world tested technologies that allow our dealers to implement a new way to interact with our customers both in sales and service."

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