News

Walmart apps aim to boost associate, consumer experience

October 9, 2018

Walmart has deployed a suite of custom-made apps for store associates that lets associates manage a variety of work tasks via a mobile store device.

The apps, according to a Walmart blog post, give associates new visibility to make faster informed decisions.

"They're also a huge benefit for customers. With associates equipped to work smarter on the sales floor and behind the scenes, these apps give shoppers the benefit of even faster service and more personalized attention when they go to a store," states the blog post.

One app is called 'Downstock' and helps associates determine if a product is available in quick fashion. The Price Change app gives associates real-time insight on price changes taken place.

"Accurate pricing allows customers to make informed decisions on the products they want, and the Price Change app increases accuracy while drastically minimizing the time associates spend on the task," explains the blog post.

An Availability app gives associates insight into how their store is performing over time.

"Knowing this lets associates compare the store's performance before and after outs occur and determines the root cause — such as staffing issues, shelf capacity or product availability," explains the blog post.